Talent.com
Insight Pest Solutions Canada
Customer Service RepresentativeInsight Pest Solutions Canada • Toronto, ON
Customer Service Representative

Customer Service Representative

Insight Pest Solutions Canada • Toronto, ON
5 days ago
Salary
CA$18.90 hourly
Job type
  • Full-time
Job description

Insight Pest Solutions is the fastest growing residential home service company in Canada. With this progress comes a demand for driven and self-motivated individuals to grow alongside our company as we expand across Canada and into new opportunities. As a company, we’re constantly improving and expanding our services through ongoing research and development for more environmentally sensitive products, safer methodology, applications, and creative ways of doing business.


Insight offers homeowners a pest prevention and home maintenance package that will remove and prevent mosquitoes, ants, wasps, ticks, spiders, and mice from entering homes through a seasonal maintenance program. To meet the needs of our clients, we are constantly seeking and challenging new ways that redefine service delivery and expectations.Insight Pest Solutions is an equal opportunity employer committed to diversity and inclusion.


Insight Pest Solutions is an equal opportunity employer committed to diversity and inclusion. If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Our team will directly work with you in an effort to ensure that you are able to fully participate in the process.


Position: Customer Service Representative

Job Type: Full-Time, Permanent

Location: Remote (Canada-based)

Schedule: Monday to Friday — choose one of the following shifts:

  • 8:00 AM – 4:00 PM EST
  • 9:00 AM – 5:00 PM EST
  • 12:00 PM – 8:00 PM EST

(Average of 40 hours per week)

Compensation: $18.90 CAD/hour

Start Date: Immediate (based on candidate availability)


The Big Picture: Meaningful Connections Start With You

As the first point of contact for clients at Insight Pest Solutions, you’ll set the tone for every interaction. Whether through a phone call or digital message, your positive energy, empathy, and problem-solving mindset will help deliver tailored solutions that meet each client's unique needs. By consistently delivering outstanding service, you'll play a key role in building trust, strengthening long-term client relationships, and upholding our reputation for excellence in customer care.


Position Summary - Responsibilities:

  • Receive and handle inbound calls in a timely and professional manner
  • Deliver first-class customer experiences answering questions and providing information in response to concerns and requests.
  • Offer alternative solutions where appropriate with the objective of retaining the clients’ business
  • Investigate, probe, and resolve inquiries and complaints. Update appropriate databases as required.
  • Manage and maintain CRM systems and databases
  • Complete outbound calls to clients on an as needed basis.
  • Liaise with the appropriate department representatives to address any customer concerns or inquiries
  • Ensure all requests comply with existing policies and procedures prior to processing.
  • Enjoy fast-paced days full of problem solving by connecting with client calls
  • Perform other tasks assigned by the direct supervisor as, and when, required.


What You'll Bring:

  • 1+ years of experience working in a call centre environment
  • Self motivated individuals who are able to work with little supervision
  • Possesses excellent verbal and written communication skills
  • Empathetic and professional towards customers
  • Strong organizational skills and the ability to multitask
  • Possesses an eagerness to learn and work in a team setting
  • Robust ability to problem solve under pressure and seek support when appropriate. Our ideal candidate is resilient and takes initiative to examine problems through both an analytical and creative lens
A private, quiet, distraction-free, workspace with a door you can shut and work without interruption * Disciplined work ethic - a self-starter with the ability to work independently in a fast-paced environment * Individual headset equipment is preferred * Access to a personal laptop and/or computer * Internet Download Speed of 50 Mbps or greater * Internet Upload Speed of 15 Mbps or greater * Connection has less than 100ms of latency (ping) * Hotspots, dial-up and wireless connectivity are not acceptable connections.
Create a job alert for this search

Customer Service Representative • Toronto, ON

Similar jobs

Customer Service Representative in Healthcare

iHealth Solution LtdToronto, ON, CA
Full-time

Elevate your career as a Customer Service Representative focused on client interactions.Deliver accurate support and information to strengthen customer relationships.Your primary responsibilities i... Show more

 • Promoted

Service BDC Representative

Volkswagen MidTown TorontoToronto, ON, CA
Full-time

Make 80-100 outbound calls each day.Follow up and ensure customers satisfaction with their visit.Assist our customers by reminding/scheduling what services are due/recommended by the manufacturer.H... Show more

 • Promoted

Customer Service Representative

Fortress Technology Inc.Toronto, ON, CA
Full-time

Fortress Technology is seeking a Customer Service Representative to support our Service and Parts teams while providing professional reception coverage.This role is ideal for a recent Electronics o... Show more

 • Promoted

BDC Customer Service Representative Role

Volkswagen MidTown TorontoToronto, ON, CA
Full-time

Elevate your customer service career with The Humberview Group as a BDC Customer Service Representative.Make vital outbound calls to ensure customer satisfaction while managing service reminders an... Show more

 • Promoted

P/T Customer Service Representative

TWO MEN AND A TRUCK®Toronto, ON, CA
Full-time

The customer service representative (CSR) is responsible for growing sales by partnering with other franchise staff to provide outstanding customer service to all.Acts as the first point of contact... Show more

 • Promoted

Customer Service Representative (CSR)

RGH Commercial Equipment ServicesMarkham, ON, CA
Temporary

RGH Commercial Equipment Service.Customer Service Representative.Markham branch, Unit 5 – 505 Apple Creek Blvd (full‑time on‑site).Minimum 12‑month contract beginning September 2026.Manage all inbo... Show more

 • Promoted

Customer Service Representative

Warner Music GroupToronto, ON, CA
Full-time

At Warner Music Group, we're a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members.Here, we turn drea... Show more

 • Promoted

Customer Service Representative

Genuine Parts CompanyToronto, ON, CA
Full-time

Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.Responds to basic customer inquires regard... Show more

 • Promoted

Customer Service Representative at Junkluggers

JunkLuggers CanadaNewmarket, ON, CA
Full-time

Elevate customer satisfaction at Junkluggers as a Customer Service Representative.Enjoy a flexible schedule while earning $21.CAD per hour in this dynamic role.In this position, you will engage wit... Show more

 • Promoted

Customer Service Representative

GamblingCareers.comToronto, ON, CA
Full-time

Ignite Your Career Where Innovation Leads the Way! Bally’s Interactive is redefining the future of entertainment by powering one of the world’s most dynamic entertainment ecosystems.We believe the ... Show more

 • Promoted

Customer Service Excellence Representative

Ontario-Wholesale-Energy-Gas-Toronto, ON, CA
Full-time

Elevate customer interactions with Ontario Wholesale Energy as a Customer Service Excellence Representative in Toronto, ON.Engage in high-volume communications to enhance customer retention and sat... Show more

 • Promoted

Customer Service Representative B2B

VIBRANT Marketingtoronto, on, ca
Full-time

Our expertise lies in delivering innovative ideas, astute marketing strategies and effective sales solutions that promote the success of our diverse clientele.Whether they’re established brands, st... Show more

 • Promoted

Customer Service Representative - Tech Products

ConvergysToronto, ON, CA
Full-time

Become a driving force in client satisfaction as a Customer Service Representative for Tech Products at Concentrix.This role allows you to work remotely while enhancing your customer support skills... Show more

 • Promoted

Customer Service Representative

LocalcoinToronto, ON, CA
Full-time

Localcoin, founded in 2017 with headquarters in Toronto, is on a mission to simplify the process and experience of buying or selling digital currencies globally.We envision bringing digital currenc... Show more

 • Promoted

MECATHERM - Customer Service Representative

ABI LTD.Richmond Hill, York Region, CA
Full-time

MECATHERM - Customer Service Representative.Posted Wednesday, February 18, 2026 at 5:00 AM.Since 1989, ABI has been at the forefront of developing cutting‑edge technology to revolutionize the way b... Show more

 • Promoted

Customer Service Representative in Healthcare

AllianceOne IncToronto, ON, CA
Full-time

Enhance customer satisfaction as a Customer Service Representative in healthcare.Engage in paid training while addressing account concerns in a full-time call center role.As a crucial member of the... Show more

 • Promoted

Customer Service Representative B2B - VIBRANT Marketing

VIBRANT Marketingtoronto, on, ca
Full-time

Our expertise lies in delivering innovative ideas, astute marketing strategies and effective sales solutions that promote the success of our diverse clientele.Whether they’re established brands, st... Show more

 • Promoted

Customer Service Representative - Speedy Glass

Belron Canada Inc.Toronto, ON, CA
Full-time

We welcome applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.Automotive g... Show more

 • Promoted

Customer Service Representative - Auto Body

Mobile Auto Solutions, LLCRichmond Hill, York Region, CA
Full-time

At Assured Automotive, we have been providing quality workmanship on every collision repair for over 30 years.As part of The Boyd Group, we have numerous locations throughout Western and Central Ca... Show more

 • Promoted

Customer Service Representative

The Peak Group of CompaniesRichmond Hill, York Region, CA
Full-time +2

The PEAK Group of Companies is a leader in home improvement, supplying a vast array of innovative products throughout Canada, the United States, Australia, and New Zealand.PEAK is a highly valued, ... Show more