Talent.com
Simera
Technical Support Specialist CNSimera • Ahuntsic North, ca
No longer accepting applications
Technical Support Specialist CN

Technical Support Specialist CN

Simera • Ahuntsic North, ca
11 days ago
Job type
  • Full-time
Job description
As a Technical Support Specialist, you'll be the frontline responder for customer technical inquiries, providing comprehensive assistance and solutions. Whether you're addressing basic issues at Tier 1 or tackling complex problems at Tier 2, your dedication to customer satisfaction and technical expertise will ensure a seamless support experience.

Key Responsibilities:

Respond to customer inquiries via phone, email, and chat, resolving issues promptly.

Diagnose and troubleshoot technical problems related to hardware, software, and networking.

Document all interactions and resolutions accurately in the ticketing system.

Escalate complex problems to relevant technical teams when needed.

Qualifications:

Bachelor's degree in Information Technology, Computer Science, or related field (preferred).

Technical support experience, with strong customer service skills.

Proficiency in troubleshooting various technical issues.

Excellent communication skills.

English proficiency at C1/C2 level.

Flexible to work onsite, hybrid, or remotely.

By applying, you agree that we may create a profile for you on Simera to continue your application.

#J-18808-Ljbffr
Create a job alert for this search

Technical Support Specialist CN • Ahuntsic North, ca

Similar jobs

Technical Support Specialist

FlexspringMontreal (administrative region), QC, CA
Full-time

At Flexspring, you will have the autonomy and flexibility to tackle your role in a way that is right for you.We foster a learning culture that will allow you to develop new skills and progress in y... Show more

 • Promoted

Bilingual Technical Support Specialist II

Husqvarna GroupMontreal (administrative region), QC, CA
Full-time

A multinational power equipment company is seeking a Bilingual Technical Service Representative II in Montreal, Canada.This role involves providing technical support for outdoor power products, ass... Show more

 • Promoted

Technical Support Specialist for Trading Solutions

Horizon Trading SolutionsMontreal
Full-time

Enhance your career with Horizon as a Trading Application Support Specialist in Montreal, focusing on client deployment and holistic technical support.Engage directly with clients while troubleshoo... Show more

 • Promoted

Technical Support Specialist

SuiteSpotMontreal (administrative region), QC, CA
Full-time

At SuiteSpot, we are a PropTech company on a mission to transform how residential real estate is managed and operated at scale.Our award-winning SuiteSpot Maintenance and Capital SaaS solutions hel... Show more

 • Promoted

Technical Support Specialist - Bilingual

LeadingtalentMontreal (administrative region), QC, CA
Full-time

Become a part of CGI’s dynamic Technical Service Desk as a Bilingual Technical Support Specialist.Handle IT support requests while ensuring outstanding customer service via multiple communication c... Show more

 • Promoted • New!

Technical Support Specialist

SwiftConnectMontreal
Full-time

Get AI-powered advice on this job and more exclusive features.At SwiftConnect, we are the trailblazers in the realm of connected access enablement.Our passion lies in crafting seamless and elegant ... Show more

 • Promoted

AMS - Technical Support Specialist

JAM IndustriesMontreal (administrative region), QC, CA
Full-time

Don't skip a beat, apply to JAM Industries!.JAM, making the world sound better, one brand at a time! Do these words sound like music to your ears? Since 1972, JAM has grown to be one of the largest... Show more

 • Promoted

Technical Customer Support Specialist

Sollum TechnologiesMontreal (administrative region), QC, CA
Full-time

Join Sollum Technologies as a Technical Customer Support Specialist and help redefine sustainable horticulture.This role involves troubleshooting and maintaining advanced lighting systems.In your p... Show more

 • Promoted

Bilingual Tech Support Specialist for FlowFit

XTMMontreal (administrative region), QC, CA
Full-time

A leading company in language technology is seeking an Application Support Specialist based in Greater Montreal.The role involves providing technical support, resolving issues, and collaborating wi... Show more

 • Promoted

Tech Support Specialist — Remote & Growth

Magna InternationalMontreal (administrative region), QC, CA
Remote
Full-time

A technology solutions provider in Toronto is seeking a Tech Support Representative to deliver exceptional technical assistance.You will respond to inquiries and resolve hardware, software, and net... Show more

 • Promoted

Technical Customer Support Specialist – Level 2

Quadbridge Inc.Montreal (administrative region), QC, CA
Permanent

Ce poste est également affiché en français.Quadbridge is a fast-growing North American IT solutions provider, empowering businesses to navigate complex challenges daily, through strong partnerships... Show more

 • Promoted

Global Technical Support Specialist

Schneider ElectricMontreal
Full-time

About Schneider Electric and the impact you can make.Did you know that commercial buildings represent about 33% of the world’s total energy consumption? They’re also the places where people spend m... Show more

 • Promoted

Senior Technical Support Specialist

Nesto GroupMontreal (administrative region), QC, CA
Full-time

Join nesto — proudly named Canadian Rocketship 2025*.A Deloitte Fast 50 company evolving alongside Canada’s top tech innovators and disrupting a 2.Trillion-dollar mortgage industry at light speed b... Show more

 • Promoted

Senior Technical Support Specialist

NestoMontreal (administrative region), QC, CA
Full-time

Join nesto — proudly named Canadian Rocketship 2025*.A Deloitte Fast 50 company evolving alongside Canada’s top tech innovators and disrupting a 2.Trillion-dollar mortgage industry at light speed b... Show more

 • Promoted

Technical Customer Support Specialist Role

Tp-CanadaMontreal (administrative region), QC, CA
Temporary

Join Teleperformance as a Technical Customer Support Specialist, providing remote support and solutions for diverse clients.This opportunity emphasizes technical troubleshooting and exceptional cus... Show more

 • Promoted

Technical Support Specialist - Canada

QuidelOrthoLasalle
Full-time

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world‑leading in vitro diagnostics company with award‑winning expertise in immunoassay and molecula... Show more

 • Promoted

Product Support Specialist - TMC Canada

TMC Canadamontréal, qc, ca
Full-time

Veuillez trouver la version française ci-dessous*********.Experienced (mid-level to senior level) who can efficiently manage Python scripting and ideally having worked with REST API's.The ideal can... Show more

 • Promoted

Technical User Support Specialist

Personnel Alter EgoMontreal (administrative region), QC, CA
Full-time

Embark on a fulfilling career as a Technical User Support Specialist in downtown Montreal’s health care sector.This position focuses on user support and resolving diverse technical issues.You will ... Show more

 • Promoted

Senior Technical Support Specialist

nestoMontreal (administrative region), QC, CA
Full-time

Canada’s leading provider of mortgage technology and financing solutions, managing $73B+ CAD in residential and commercial mortgages, with 1,000+ team members across 12 offices nationwide.You will ... Show more

 • Promoted

Senior Technical Support Specialist

WorkleapMontreal
Full-time

Transform IT support experiences as a Senior Technical Specialist.Offer timely assistance, manage user access, and utilize AI tools to enhance technical services across the organization.This role i... Show more