Senior Manager AMI Network & Equipment

51274 - Mississauga - Regular

Hiring salary range: $134,215 - $173,690 / year

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One!

Job Factor:

Support the Director in the development and recommendation of strategic, tactical and operational plans to maximize the efficiency, effectiveness, and performance of the business unit. Contribute to the development of operational plans that support competitive pricing, service quality, and growth of the customer base. Provide effective leadership, direction, coaching and supervision to staff to ensure high levels of engagement and performance. The function is comprised of multiple collaborative units. This role is responsible for the leadership and oversight of one or more units, which may include accountability for system operations, data quality and availability, compliance with regulatory or operational standards, asset or equipment management, and the development of standards, specifications, and operational plans to support organizational objectives.

Duties and Responsibilities:

Leadership & People Management

• Provide strategic leadership, direction, coaching, and performance management to a diverse, multi disciplinary team through subordinate managers and specialists.
• Plan, organize, prioritize, and allocate work, staffing, and resources to achieve approved programs and performance targets.
• Recruit, develop, mentor, and assess management and professional staff to meet current and future capability requirements.
• Lead employee relations activities including selection, promotion, discipline, succession planning, and talent development.
• Foster a collaborative, inclusive, and high-performance culture aligned with corporate values. Strategy, Planning & Performance
• Provide strategic, tactical, and operational planning for the unit, translating corporate objectives into actionable programs and outcomes.
• Contribute to the development and execution of the portfolios strategy, asset management plans, and system level planning initiatives.
• Monitor operational and financial performance, identify variances, and implement corrective actions to improve productivity, service quality, and cost of service.
• Lead service improvement and cost reduction initiatives in response to changing business and market conditions.

Regulatory Compliance & Governance

• Develop, implement, and maintain processes supporting federal and industry regulatory programs, ensuring full compliance and due diligence.
• Oversee systems, controls, and documentation to meet regulatory, legal, audit, and corporate governance requirements.
• Ensure environmental stewardship and compliance with applicable regulations and corporate policies.

Service Delivery & Vendor Relations

• Develop, manage, and oversee agreements and contracts with vendors and external service providers in alignment with approved business strategies.
• Ensure services are delivered cost effectively, meet customer standards, and reflect competitive, value added pricing.
• Maintain strong relationships with internal and external partners/clients, service users, and Hydro One Lines of Business to ensure alignment, value realization, and effective program execution.

Technology, Systems & AMI Operations

• Provide strategic direction for complex business related software; ensuring performance, reliability, and usability improvements.
• Oversee the evaluation, testing, implementation, operation, and lifecycle management of vendor supplied hardware and software.
• Maintain awareness of technology trends and industry standards; guide vendor roadmaps to align with organizational priorities.
• Support and continuously improve quality management programs.

Asset, Inventory & Resource Stewardship

• Demonstrate stewardship of human, financial, information, and physical assets by ensuring protection, security, and responsible use.
• Oversee lifecycle, inventory, refurbishment, certification, and end of life management for equipment.
• Ensure compliance with Measurement Canada requirements for meter sampling, inspection, and certification.
• Oversee purchasing, shipping, receiving, vendor returns, testing, troubleshooting, and vendor evaluation processes.
• Manage strategic inventory for portfolio assets; ensuring compliance with standards and operational readiness.

Health, Safety & Workplace Environment

• Ensure a safe, healthy, and respectful work environment by providing appropriate training, procedures, equipment, and facilities.
• Ensure compliance with all health, safety, legal, regulatory, and corporate requirements.
• Promote a workplace that values diversity, inclusion, and freedom from harassment.

Managerial Accountability

• Accountable for achieving approved programs and results through the performance of others.
• Establish clear context, expectations, policies, and procedures for subordinate managers and teams.
• Promote continuous improvement through two-way communication, employee engagement, and performance feedback.
• Mentor managers once removed and build leadership capability across the unit.

Qualifications

• Undergraduate degree in Electrical Engineering or a related field, or an equivalent combination of education and experience required.
• Minimum 7 years progressive experience in utility metering operations, including demonstrated leadership responsibility, required.
• Requires experience working with internal and external industry, customer and regulatory partners.
• Experience in a unionized work environment is required.

At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.

We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2026.

Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email careers@hydroone.com. Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.

Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

"Employer of the year 2026"

Deadline: June 2, 2026

The base salary for this role considers a variety of factors, including candidates' knowledge, skills, experience, education, and any applicable collective agreement requirements for union-represented positions. Hydro One provides an extensive offering of programs to promote a culture of safety, wellbeing, inclusivity, and sustainability to enable our employees to be the best version of themselves. For management roles, compensation is based on the principle of pay-for performance compensation philosophy, and the amount of annual adjustments and incentive payments depends on how well you and the company perform (subject to plan terms). We encourage open dialogue about compensation with our Talent Acquisition Team, who can provide more detailed information specific to this role.

This posting is for an existing vacancy.

Hydro One uses AI tools to assist in the screening and assessing candidates for this role. Our use of AI does not replace human decision-making.

In the event you are experiencing difficulties applying to this job please consult our help page here. #LI-HYBRID

We thank all applicants for their interest in a career at Hydro One; however, only those candidates who are selected for an interview will be contacted.