Talent.com
Global Excel Management Inc.
Customer Service Representative - BilingualGlobal Excel Management Inc. • Winnipeg, Canada
No longer accepting applications
Customer Service Representative - Bilingual

Customer Service Representative - Bilingual

Global Excel Management Inc. • Winnipeg, Canada
12 days ago
Job type
  • Full-time
Job description
Job Description Bilingual Customer Service Representative - Assistance Services $22.56/h

Are you a people person with a knack for providing excellent customer service? Are you interested in working in a multilingual and friendly environment that encourages personal and professional development? We would love to meet you!

As a Bilingual Customer Service Representative, you’ll be providing assistance to people from all around the world during travel-related medical and non-medical emergencies, and making a difference in their lives.

What does your typical day look like?

Act as a resource person for the patient, family members and medical facilities regarding policy benefits and coverage information;

Open the initial claim and refer the person to the most suitable healthcare providers;

Pre-approve medical tests and provide pertinent information to the customer on the products and services administered by the insurance company, and coordinate follow-up actions;

Record the interactions and transactions in the claims system and ensure a superior level of customer service.

What skills and experience are we looking for?

College diploma or equivalent

Experience in customer service, telecommunications and/or claims assistance

Bilingual both verbally and in writing (English and French) another language will be considered an asset (the use of English is necessary to answer a large number of calls in English)

Customer service oriented

Ability to work with people in a fast-paced, team environment

Good communication skills and highly professional

Good computer skills (Microsoft Office, internet etc.)

We offer you What does Global Excel offer you?

Three weeks of vacation;

An extensive benefit package that includes health (100%), dental, life and travel insurance, as well as a retirement savings plan;

A flexible and supportive work environment offering several benefits such as on-call doctors, an on-site Bistro, and much more;

A company wellness program that includes an on-site gym, opportunities to participate in fitness classes, discounts at local businesses as well as “lunch-and-learns” on various topics linked to health and wellness;

Many opportunities for advancement, development and financial assistance to employees who wish to continue their education.

#J-18808-Ljbffr
Create a job alert for this search

Customer Service Representative - Bilingual • Winnipeg, Canada

Similar jobs

Bilingual Customer Service Representative (Retail)

Empire Lifewinnipeg, mb, ca
Full-time +2

Bilingual Customer Service Representative (Retail).The total target compensation (TTC) range, including salary and target bonus, is $50,880- $75,260.This TTC range is applicable to permanent roles ... Show more

 • Promoted

Bilingual Customer Service Specialist

MC Commercial Inc.winnipeg, mb, ca
Full-time

Major Responsibilities of the Role:.As a Mabe Customer Service Specialist, you will receive inbound calls from our customers within Canada.You will be responsible for the effective and efficient ha... Show more

 • Promoted

Customer Engagement Representative (Bilingual)

ConvergysWinnipeg, MB, CA
Full-time

Become a Customer Engagement Representative, enhancing client experiences through exceptional support.This remote role demands bilingual proficiency in French and English, aiding in effective commu... Show more

 • Promoted

Bi-lingual Customer Service Representative

Williams-Sonoma, Inc.Winnipeg, MB, CA
Full-time

Full-Time Customer Service Agents – Work from Home!.Must be fully fluent in both French and English.They are people who truly care about creating a seamless experience for our customers.Agents are ... Show more

 • Promoted

Bilingual Customer Care Representative (ENG & FR)

EQ Bank | Equitable BankWinnipeg, MB, CA
Full-time

Reporting to the Manager, Customer Contact Centre, the Bilingual Customer Care Representative will interact directly with customers, understand their needs, troubleshoot issues, answer product and ... Show more

 • Promoted

Customer Service Representative - Bilingual

CBRE Group, Inc.Winnipeg, MB, CA
Full-time

Step into a rewarding career as a Bilingual Customer Service Representative at CBRE.You'll engage with clients in French and English, ensuring their inquiries are resolved promptly and effectively.... Show more

 • Promoted

Engaging Bilingual Customer Service Representative for Client Care

DistributionstoxWinnipeg, MB, CA
Permanent

Enhance customer satisfaction through bilingual support in both French and English.Emphasize customer relationships and effective solutions while contributing to a high-quality service experience.I... Show more

 • Promoted

Dynamic Remote Bilingual Customer Service Specialist Role

Pig Improvement CompanyWinnipeg, MB, CA
Remote
Full-time

Excelling as a Bilingual Customer Service Specialist means providing outstanding remote support.Manage inquiries and promote services while ensuring every customer interaction is top-tier.This posi... Show more

 • Promoted

Chef d’équipe du service à la clientèle, bilingue (français/anglais) - Customer Care Lead,

Bilingual Sourcewinnipeg, mb, ca
Full-time

Chef d’équipe du service à la clientèle, bilingue (français/anglais).Échelle salariale de 55 000$ - 65 000$ (selon l’expérience), plus une prime.Avantages sociaux incluant une couverture santé, den... Show more

 • Promoted

Chef d’équipe du service à la clientèle, bilingue (français/anglais) - Customer Care Lead,

Bilingual Sourcewinnipeg, mb, ca
Full-time

Chef d’équipe du service à la clientèle, bilingue (français/anglais).Échelle salariale de 55 000$ - 65 000$ (selon l’expérience), plus une prime.Avantages sociaux incluant une couverture santé, den... Show more

 • Promoted

NTT DATA Bilingual Service Representative

Millennium 1 SolutionsWinnipeg, MB, CA
Full-time

Step into a rewarding career with NTT DATA as a Bilingual Customer Service Representative.This full-time remote position allows you to provide support to clients in English and French, showcasing y... Show more

 • Promoted

Bilingual Customer Service Representative (Retail) - Empire Life

Empire Lifewinnipeg, mb, ca
Full-time +2

Bilingual Customer Service Representative (Retail).The total target compensation (TTC) range, including salary and target bonus, is $50,880- $75,260.This TTC range is applicable to permanent roles ... Show more

 • Promoted

Hybrid Bilingual Account Representative

Johnston Group Inc.Winnipeg, MB, CA
Full-time

Advance your career with Johnston Group as a Hybrid Bilingual Account Representative in Winnipeg, Manitoba.Focused on providing top-tier customer service in English and French, this role offers a u... Show more

 • Promoted

Customer Service Support Specialist (Bilingual)

Stanley Black & DeckerWinnipeg, MB, CA
Full-time

Become a vital part of our team as a Bilingual Customer Service Support Specialist.Engage with customers and distributors, ensuring seamless transaction processing and inquiry management in a remot... Show more

 • Promoted

Remote Bilingual Customer Service Specialist for Growth

NTT DATAWinnipeg, MB, CA
Remote
Full-time

A leading technology services company in Canada is seeking a Customer Service Representative.The role involves delivering exceptional customer service, addressing inquiries with professionalism, an... Show more

 • Promoted

Bilingual French Service Center Representative

Foresters Financial Services, Inc.Winnipeg, MB, CA
Full-time

Career Opportunity## Role TitleBilingual French Service Center Representative## Purpose of roleForesters Financial believes superior performance helps us drive innovation and customer service excel... Show more

 • Promoted

Bilingual Customer Service Specialist - MC Commercial Inc.

MC Commercial Inc.winnipeg, mb, ca
Full-time

Major Responsibilities of the Role:.As a Mabe Customer Service Specialist, you will receive inbound calls from our customers within Canada.You will be responsible for the effective and efficient ha... Show more

 • Promoted

Join Our Remote Team as a Bilingual Customer Service Representative

NTT DATA, Inc.Winnipeg, MB, CA
Remote
Full-time

Serve as a pivotal customer service link as a Remote Bilingual Customer Service Representative.Utilize your bilingual skills in English and French to provide exceptional service while making every ... Show more

 • Promoted

Bilingual Client Service Representative

Canada LifeWinnipeg, MB, CA
Full-time

The Bilingual Client Service Representatives primary objective is to act as a plan administrator on behalf of our outsourced clients.They are responsible for managing the 1-800 call and email inqui... Show more

 • Promoted

Bilingual Representative in Customer Success

Embark Student Corp.Winnipeg, MB, CA
Temporary

Join our Customer Success team as a Bilingual Customer Success Representative, where your French and English skills will empower families to reach their savings goals.Be part of a team that values ... Show more