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Propel Holdings
Inbound Customer Representative Propel FintechPropel Holdings • Winnipeg, Canada
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Inbound Customer Representative Propel Fintech

Inbound Customer Representative Propel Fintech

Propel Holdings • Winnipeg, Canada
6 days ago
Job type
  • Full-time
Job description
Join Propel as an Inbound Customer Representative, where your customer-focused skills will shine. Take on the challenge of supporting clients through a combination of call handling and loan application processing in a supportive fintech setting.

The role primarily involves addressing inbound customer calls and verifying loan applications to determine eligibility. You’ll leverage your customer service experience and thrive in a goal-driven atmosphere while contributing to an innovative company, recognized for its unique approach to financial services.

Key Responsibilities: • Handle customer inquiries via inbound and outbound calls • Investigate using web-based applications efficiently • Review and verify loan applications for potential clients • Set up new accounts for interested customers • Build trust in services as a knowledgeable advisor

Requirements: • High School Diploma or equivalent mandatory • 1+ years of experience in customer service or call centers • Excellent verbal and written English skills • Knowledge of Microsoft Office suite and Internet • Proven ability to meet performance targets

Play a crucial role in Propel's mission to enhance financial accessibility for all. #J-18808-Ljbffr
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Inbound Customer Representative Propel Fintech • Winnipeg, Canada

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