We are looking for a
n Analyst, Business Insights, to join our Business Strategy, Planning & Allocation team at Browns Shoes. This role sits at the intersection of data analytics and strategic decision-making within the world of Product, Retail, E-commerce, Marketing & Operations.You will be responsible for transforming data across stores and digital channels into clear, actionable insights that drive performance. This includes understanding what happened, diagnosing why it happened, and influencing cross-functional teams to take actions based on results. This is not a passive reporting role — you will play a key role in shaping business decisions and measuring their impact.
Key Responsibilities:
1. Performance Analysis & Insight Generation
Analyze store and e-commerce performance across key metrics:
Traffic
Conversion rate
Capture rate
Bounce Rate
Dwell Time
Identify trends, anomalies, and opportunities across regions, stores, and channels
Translate data into clear “so what” insights for the business
2. Actionable Strategy Development
Partner with Buying, Allocation, Store Ops/Visual Teams and Digital teams to understand performance drivers and to recommend specific, testable actions
Support test-and-learn (A/B Test) initiatives such as Visual changes, Staffing, Promotions & Digital Experience
3. Measurement & Impact Tracking
Define success metrics for initiatives
Measure results post-implementation
Close the loop by evaluating effectiveness and refining strategies
4. Reporting & Communication
Build clear, intuitive reports and executive summaries
Present insights in a compelling, business-focused way
Influence stakeholders to act on recommendations
5. Forecasting & Forward-Looking Analysis
Develop short- and mid-term performance outlooks
Identify risks and opportunities proactively
What We’re Looking For:
3 to 5 years of retail industry experience
Bachelor's degree with a specialization in Analytics, Economics, Commerce, Finance or Supply Chain
Strong analytical skills with ability to connect data to business outcomes
Experience working with Store and E-commerce KPIs
Ability to simplify complex data into clear narrative
Advanced Excel, SQL & Data Visualization Tools Experience (Tableau is a strong asset)
Business Acumen
Strong understanding of retail drivers (traffic, conversion, AOV, assortment)
Ability to think of the business holistically, not just analytically
Pattern recognition and curiosity (“why is this happening?” mindset)
Communication & Influence
Strong storytelling skills with data
Comfortable presenting to cross-functional teams
Ability to challenge and influence stakeholders constructively
Mindset
Proactive and curious
Ownership mentality (follows through from insight → action → result)
Comfortable in a fast-paced, test-and-learn environment
What's In It for You:
As part of the Browns family, you'll have access to first-rate employee benefits and exciting events, including:
Group Insurance
Employee Assistance Program
Employer Contributions to your RRSP
Employee discounts
$ annual exercise reimbursement
Subsidized cafeteria and free breakfast
Free coffee, tea, and hot chocolate
Free weekly yoga sessions
Why Join Us?
Innovative Environment: Be part of a forward-thinking team that values creativity and innovation.
Career Growth: Opportunities for professional development and career advancement.
Inclusive Culture: Work in a diverse and inclusive environment that promotes positive communication and teamwork.
Take the next step in your career with Browns Shoes! We're excited to review your application and look forward to contacting you soon!
Browns Shoes welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.
Please note that our recruitment process uses artificial intelligence (AI) tools to assist in the screening and assessment of applications. These tools are used to assist with administrative and screening functions but do not replace human review or decision-making processes.
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