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Monzo
Dublin Lead User Researcher Role at MonzoMonzo • North Peel Regional Municipality (Kleinburg), ca
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Dublin Lead User Researcher Role at Monzo

Dublin Lead User Researcher Role at Monzo

Monzo • North Peel Regional Municipality (Kleinburg), ca
6 days ago
Job type
  • Full-time
Job description
Be a driving force at Monzo as a Lead User Researcher in Dublin. Shape user experiences through research and collaboration in a hybrid work environment.

As part of Monzo's innovative team, you will lead user research efforts aimed at transforming banking experiences. This role involves building a customer-obsessed culture, optimizing product design through user insights, and working internationally to uncover high-impact opportunities. Your expertise in qualitative research will be key to advancing user understanding.

Key Responsibilities: • Cultivate a customer-focused research culture within the team • Lead impactful user research projects and initiatives • Collaborate with global teams for enhanced research impact • Prioritize projects based on user research findings • Effectively share insights and stories from research

Requirements: • Strong track record in user research for global products • Hands-on experience with various research methods • Excellent communicator with storytelling ability • Experience in multidisciplinary team collaboration • Knowledge of quantitative research principles and metrics

Your research expertise will play a crucial role in Monzo’s mission to make financial services accessible for all in Dublin. #J-18808-Ljbffr
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Dublin Lead User Researcher Role at Monzo • North Peel Regional Municipality (Kleinburg), ca

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