Business Process Expert Cash App & Credit Management

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

Job Summary

The Business Process Expert – Cash Application & Credit Management is responsible for shaping, managing, and continuously improving end‑to‑end business processes to deliver sustainable value. Partnering with the Business Process Owner (BPO), functional leaders, and other BPEs, this role defines future‑state process designs, supports the transition from current to target state, and ensures processes are user‑centric, well‑governed, and aligned with strategic objectives while maintaining business continuity.

Key Responsibilities

• Partner with the BPO and functional stakeholders to design, document, and implement future‑state (“to‑be”) processes aligned with business strategy.

• Analyze current (“as‑is”) processes to identify inefficiencies, risks, and improvement opportunities.

• Facilitate workshops to gather input, validate designs, and drive alignment across functions and operating units.

• Drive process‑related decisions through governance forums and ensure clear communication to stakeholders.

• Support readiness for delivery by identifying gaps, advising on solutions, and enabling effective change adoption.

• Develop process documentation and collaborate with Training & Adoption teams to support learning and benefits realization.

• Support transition phases, including interim operating models, ensuring operational stability and smooth move to permanent processes.

• Build strong stakeholder relationships and champion the agreed process vision across programs and initiatives.

Requirements

• Experience working in complex, global organizations, ideally within Consumer Health, FMCG, or similar environments.

• Strong analytical capability with experience analyzing and improving end‑to‑end business processes.

• Knowledge of process modelling tools, data analysis, and familiarity with automation technologies.

• Solid project and change management skills with the ability to manage multiple stakeholders.

• Strong communication, collaboration, and influencing skills.

• Proven ability to make informed decisions, navigate change, and maintain operational continuity during transformation.

• Fluency in English

Opportunities for growth

None of us should ever feel like we are standing still. Instead, we want Haleon to be a place where we feel like we are always progressing

Improving everyday health takes dedication. Energy. Effort. So we look to reward your contribution with a benefits package that includes:

• Career at one of the leading global healthcare companies.

• Hybrid work

• Attractive reward package (annual bonus & awards for outstanding performance, recognition awards for additional achievements and engagement)

• Extensive support of work life balance (flexible working solutions including working from home possibilities, health & wellbeing activities)

• Private medical care - the cost of the basic package is financed by Haleon. In addition, candidates can extend the selected package to family members and/or partner and purchase the Senior package

• P4P Partnership for Prevention

• Family benefits (extra parental leave, caregiver’s policy).

• Life insurance and pension plan.

• Multisport card or points on the Multicafeteria Benefits account

• Personalized learning approach.

• Supportive community and integration events.

• Modern office with creative rooms.

• Free car and bike parking

• Remuneration: 25750 PLN to 35450 PLN gross/monthly

The salary range for this position is indicative and provided as a guide. The final offer may vary depending on factors including relevant experience, skills, qualifications, and internal equity considerations. Further details regarding the total reward and benefits package will

Job Posting End Date

2026-06-17

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.