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Randstad Digital
Global IT Delivery Manager with RandstadRandstad Digital • Winnipeg, Canada
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Global IT Delivery Manager with Randstad

Global IT Delivery Manager with Randstad

Randstad Digital • Winnipeg, Canada
6 days ago
Job type
  • Full-time
Job description
Elevate IT operations at McCain Foods as the IT Operations Service Delivery Manager. This hybrid role is based in Florenceville-Bristol, focusing on AI-enhanced IT service delivery.

In this full-time opportunity, you will leverage over ten years of IT Operations and Service Management experience, ensuring a shift toward predictive IT service approaches. You will be instrumental in implementing 'Zero Service Desk' methodologies and enhancing service efficiency through innovative solutions. Your experience in managing vendors and driving organizational change will be vital.

Key Responsibilities: • Lead global IT Service Delivery initiatives • Develop proactive IT Service Management frameworks • Implement AI-driven enhancements for service desk • Build strong relationships with strategic vendors • Foster ZeroOps models for optimal IT operations

Requirements: • 10+ years in IT Operations or Service Delivery • 3+ years in senior IT leadership roles • Proficiency in IAM, ITIL, and AI technologies • Relevant degree in Technology or Engineering • Direct application of AIOps and automation strategies

Shape the future of IT service delivery at McCain Foods through innovation and leadership. #J-18808-Ljbffr
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Global IT Delivery Manager with Randstad • Winnipeg, Canada

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