What we do.
We are a VoIP telecommunications provider for businesses in Canada. We supply a communications solution aimed at improving the way Canadian organizations connect - our solutions are available through your browser, mobile device, and desk phone.
Who we are.
Net2phone Canada is breaking down the pre-conceived barriers in Canadian Telecom.
We are a true Customer Success focused organization; which means doing our best to ensure our VoIP platform and communication services are tailored to our clients specific needs; and supported with speed, knowledge, precision and friendliness.
Providing the absolute best customer experience is always our top priority.
About the role.
As the first point of contact for all billing and account related inquiries, our Billing Specialists develop strong relationships with our customers and strive to make them successful in every interaction. Working in Salesforce, you will monitor open cases, respond to calls and emails, and proactively connect with customers to foster and maintain value-driven relationships.
What you'll do.
What you need to be a Billing Specialist with us.
What we offer.
Job Type: Full Time, Permanent
Schedule: Monday to Friday 9am-5pm EST.
Compensation: $ 43,000-46,000 CAD
Location: Ottawa. This is an in-office hybrid position – with the potential to work remotely 2-3 days a week- we want you to be in the middle of all the action!
Looking for a change? Want to do something new? Need to make a difference? It's time to learn, do, and become more than you ever thought possible.
At net2phone Canada, we believe in a human-first approach to hiring. While our recruiters personally review every application, we do utilize AI tools to assist us in organizing interview notes and ensuring we capture your insights accurately. These tools provide one of many data points in our evaluation, but all final hiring decisions are made by our team of humans.
net2phone Canada is committed to creating an inclusive environment where all candidates, employees, and clients feel like they belong. To ensure an inclusive and accessible candidate experience, accommodations are available upon request for all stages of the selection process.
To request an accommodation, please complete our online form or call 1-888-508-2749. You can also reach us by mail at 5424 Canotek Road, Ottawa, Ontario, K1J 1E9, Canada. You can find more ways to contact us and learn more about our accessibility commitment at https://www.net2phone.com/en-ca/accessibility
Bilingual Billing Specialist • Ottawa, Ontario, Canada
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