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Field Service Manager at CaterpillarSolar Turbines • Winnipeg, Canada
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Field Service Manager at Caterpillar

Field Service Manager at Caterpillar

Solar Turbines • Winnipeg, Canada
7 days ago
Job type
  • Full-time
Job description
Caterpillar Inc. seeks a dedicated Field Service Manager in Edmonton to ensure customer satisfaction and efficient field operations. This management role prioritizes customer service and strategic resource deployment.

As a key leader in product support, you will oversee field representatives, manage performance, and enhance customer engagement. You'll be responsible for dispatching teams, ensuring compliance with customer requests, and promoting sales growth. This role is essential for those ready to drive results in a dynamic environment.

Key Responsibilities: • Organize and plan field service assignments • Hire and train subordinate staff effectively • Advise on customer activities for sales growth • Ensure timely equipment delivery and compliance • Resolve field issues for optimal customer satisfaction

Requirements: • Degree or equivalent experience desired • Strong knowledge of organizational structure and values • Excellent conflict and resource management skills • Ability to motivate staff through effective delegation • Understanding of safety practices in Oil and Gas

Lead field service operations with a focus on customer satisfaction, resource management, and staff development at Caterpillar in Edmonton. #J-18808-Ljbffr
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Field Service Manager at Caterpillar • Winnipeg, Canada

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