Job descriptionSales & Operations Lead (In Training) FLO Martial Arts Stouffville is a thriving and growing gym recognized for its strong community and high-quality Brazilian Jiu-Jitsu programs. As our programs, schedule, and membership continue to expand, we’re growing our leadership team and looking for someone who wants to grow with us.
This role will begin part‑time (approximately 3 days per week) with the goal of growing into a full‑time leadership position as the academy continues to expand.
Typical shifts rotate based on class schedules and operational needs. Schedule and hours may evolve based on program growth, business needs, candidate performance, and availability.
We are not simply looking for someone to answer questions and check people in. We’re looking for someone who naturally connects with people, thrives in fast‑paced environments, communicates confidently, and enjoys helping people take action.
This role is ideal for someone who enjoys sales, leadership, relationship‑building, problem solving, and continuous learning—and wants to become a key leader within a growing business.
You’ll work directly alongside ownership and gradually take on increasing responsibility over time. This role is designed as a long‑term growth opportunity for someone interested in leadership and increased responsibility over time.
You’ll receive hands‑on training and mentorship, with opportunities to gradually take on greater ownership of sales, operations, leadership, and day‑to‑day responsibilities as you develop within the role. Growth in compensation, responsibilities, and hours is performance‑based and tied to demonstrated readiness for increased responsibility.
Key Qualities
Easily builds rapport and makes people feel comfortable
Communicates confidently in person and on the phone
Enjoys sales and naturally guides conversations toward action
Think(s) quickly and adapts well to changing situations
Takes initiative and looks for opportunities without waiting to be askedLearns quickly and enjoys continuous growth
Is calm and solution‑focused under pressure
Enjoys working with people more than sitting behind a desk
Is coachable and open to feedback
Wants ownership and long‑term growth opportunities
Experience in sales, hospitality, customer service, membership sales, recruiting, fitness, leadership, or similar customer‑facing roles is strongly preferred
Responsibilities
Follow up with warm leads and schedule trial appointments
Follow up with trial attendees and help guide prospective members through the decision‑making process
Build relationships with prospective and current members
Assist with membership conversations and onboarding
Deliver a high‑level customer experience for members and families
Leadership & Operations
Support day‑to‑day operations and help keep things running smoothly
Help identify areas for improvement and contribute ideas
Learn and refine systems and processes
Assist with SOP creation and process improvements
Take increasing ownership over operational responsibilities over time
Marketing & Communication Support
Help organize photos, videos, and content assets for marketing initiatives
Assist with communications and special projects as needed
Events & Team Support
Support events, promotions, and community initiatives
Assist with team coverage and special projects as needed
Compensation & Benefits Starting compensation begins at Ontario minimum wage during the initial training/probation period, with structured opportunities for performance‑based growth in compensation, responsibilities, and hours over time.
Opportunity to grow into a full‑time leadership role.
Free unlimited FLO Martial Arts membership.
Hands‑on training and mentorship.
Real‑world experience in sales, leadership, and business operations.
A supportive, growth‑focused team environment.
This role is ideal for someone looking for more than a job. We’re looking for someone who wants to grow, contribute, and become a key part of our long‑term vision.
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