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N. Harris Computer Corporation - USA
Remote Support Analyst at CayentaN. Harris Computer Corporation - USA • Ahuntsic North, ca
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Remote Support Analyst at Cayenta

Remote Support Analyst at Cayenta

N. Harris Computer Corporation - USA • Ahuntsic North, ca
7 days ago
Job type
  • Full-time
  • Remote
Job description
Become a key player in ERP support as a Remote Support Analyst with Cayenta. Utilize your troubleshooting skills to help customers with Human Resource Management and Payroll system issues across North America.

Cayenta is looking for a Support Analyst to manage support tickets effectively. Ideal candidates have experience with ERP systems, particularly in HR and payroll. You will ensure customer satisfaction by resolving technical issues and collaborating with internal teams while deepening your ERP knowledge.

Key Responsibilities: • Resolve customer issues quickly and thoroughly • Monitor and manage support ticket queue • Collaborate with internal teams to resolve complex issues • Troubleshoot application and data-related problems • Communicate updates and manage customer expectations

Requirements: • Experience with ERP systems, especially in HR and Payroll • Strong troubleshooting and problem-solving skills • Experience in finance or accounting support is preferred • Excellent communication skills with technical concepts • Ability to manage multiple tickets in a fast-paced environment

Deepen your ERP expertise and strengthen client relationships with Cayenta as a Support Analyst. #J-18808-Ljbffr
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Remote Support Analyst at Cayenta • Ahuntsic North, ca

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