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G2 Travel
Customer Care Executive at G2 TravelG2 Travel • Winnipeg, Canada
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Customer Care Executive at G2 Travel

Customer Care Executive at G2 Travel

G2 Travel • Winnipeg, Canada
2 days ago
Job type
  • Full-time
Job description
Elevate your career as a Customer Care Executive with G2 Travel, overseeing global travel arrangements for our clients. Deliver exceptional service while managing tour logistics and client satisfaction.

In this role, you will be part of the Customer Care team that interacts dynamically with travel agents and suppliers worldwide. Your key responsibility will be providing seamless in-destination and post-tour services for group bookings. It requires flexibility for late shifts and weekends while efficiently supporting various operational activities.

Key Responsibilities: • Understand itineraries and smooth tour logistics • Proactively communicate with clients via phone and social media • Liaise with clients and suppliers for service excellence • Negotiate with suppliers regarding tour changes • Resolve complaints and deliver high-quality solutions

Requirements: • Multilingual with Japanese preferred • Willing to work late nights and weekends • Strong customer focus with multi-cultural understanding • Experience in travel or customer service • At least 2-3 years in the travel industry

Utilize your problem-solving and multitasking skills to excel in a rewarding customer care role at G2 Travel. #J-18808-Ljbffr
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Customer Care Executive at G2 Travel • Winnipeg, Canada

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