Executive Director

Employment status: Full-time, 37.5 hours a week

Annual Salary: $80,000 – $90,000 per annum

About Helping Hands Street Mission

Our Mission: Reaching out together, with love and respect, in Jesus’ name.

Our Vision: Through friendship-based support we will seek opportunities for every person dealing with social, financial and spiritual poverty to develop relationships, share in resources and feel welcomed into God’s family.

Our Values: As a Christian organization we believe:

• That each person is made in God’s image, and as such has intrinsic value and dignity
• That each person has something to contribute and is needed in community
• That God cares equally for all people and wants to welcome each person into relationship.

About the Role

The Executive Director (ED) is responsible for the fulfillment of the mission, vision, and strategic priorities of Helping Hands Street Mission. The ED at Helping Hands will bring strategic leadership, a collaborative approach, a posture of humility and flexibility, project management skills and excellent communication skills to this role. The successful candidate will have an active Christian spiritual life and will lead from that place of faith and conviction. This person will also be able to take the organizational vision and working with the Board of Directors, translate it into strategic plans and know how to execute through a dedicated group of staff. They will provide leadership, direction and guidance to staff and volunteers, primarily through the support of the Operations Director, in their contribution to the mission’s goals and objectives and represent the mission to regulatory bodies, other agencies, community and civic organizations, donors, funders and supporters, and the general public.

Role Requirements:

• Fully aligned with the mission, vision and values of Helping Hands Street Mission
• Maintain and model a spiritually thriving relationship with and passion for Jesus
• Highly collaborative leader who knows how to work through influence and direction with excellent relational skills to navigate complex situations
• Strong strategic and organizational skills
• Proven experience with fundraising and working with major donors
• Strong advocacy skills – an ability both written and verbal – to share about HHSM and gain support for the community it serves
• Flexibility and willingness to respond to a changing and growing work environment
• A strong understanding of and demonstrated empathy for the complexities around housing insecurity, substance use and mental health and commitment to serving all kinds of people
• Experience working within a trauma-informed care framework
• 5 – 10 years of senior level leadership experience; experience with board governance is an asset
• Experience with capital campaign fundraising is an asset

Role Responsibilities

Organizational Leadership

• Provide executive level leadership and management to all aspects of Helping Hands Street Mission
• Oversee creation and execution of strategic plans, ensuring alignment with mission, vision and values across the organization
• Ensure appropriate ways of measuring organizational health are in place and supported through operational plans and budgets
• Represent the organization as an ambassador and spokesperson with the media and community partners
• Build social capital and advocate for the needs of the organization and its community members through strategic relationships with community partners, private donors and government
• Analyze trends, identify opportunities and issues and direct strategic organizational growth, improvement and solutions with input from the Board where necessary
• Foster a positive, inclusive, and collaborative workplace culture
• Provide regular opportunities for connection and vision casting with stakeholders
• Conduct regular one on ones with the Operations Director, ensuring they have clear expectations, accountabilities, feedback and support
• Ensure appropriate HR processes are in place including recruitment, selection, training & development performance management and policies and procedures

Financial and Legal Leadership

• Ensure ongoing financial sustainability through varied streams of funding opportunities
• Ensure financial alignment of ministry resources and goals through budgeting, monitoring cash flow and the audit procedure to ensure alignment with best business practices
• Maintaining regular communications with the Board of Directors, including preparing reports for and attending monthly governance meetings
• Ensure that all legal and regulatory obligations for the organization are met and actions of the organization and employees meet all applicable laws
• Develop and execute a fundraising and donor relations strategy including all stakeholders
• Stewarding relationships with major donors, partner connections, presentations, connecting with churches and other organizations
• Ensure annual fundraising events and tactics are executed well and achieve financial goals
• Oversee the execution of all aspects of the current capital campaign including events, donor connections and public relations ensuring all milestones are met
• Help develop grant ideas and process and provide research support that are then implemented by the Operations Director

Relationships

Reports to: Board of Directors

Direct Reports: Operations Director

Hiring Statement

We strive to achieve equality in the workplace, which means no one will be denied employment opportunities or benefits for reasons unrelated to fit for a role. We also understand employment equity means more than treating individuals in the same way but requires special measures and the accommodation of differences. As such, accommodations are available on request for candidates taking part in all aspects of the selection process.

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