Student Services Coordinator - AA3 (CUPE 1482)

Job OpeningaLocation : Expected Start Date : Full Time : Permanent : Posting End Date : Job Description : Undergraduate Student Services Coordinator - Administrative Assistant 3 (CUPE 1482)Existing Budget-Funded Continuing Full-Time 35.00 hours / week Monday to Friday, 8 : 30 a.m. to 4 : 30 p.m. with some exceptions during peak periods.Salary Range : $30.76 - $43.37 per hour ($55,983.20 - $78,933.40 per annum)Proposed Start Date : June 17, 2024Trial / Probation Period : 315.00 / 840.00 work hours For more information, please contact : Janice Lane204-474-7129 or @ : - Allocates administrative tasks to the preliminary engineering program staff, as well as Departmental undergraduate student advisor staff.- Determines new student services needed and monitors existing services. - In collaboration with the Associate Dean (Undergraduate Programs) set priorities as necessary for Faculty initiatives and processes.- Provides leadership and mentorship to the Faculty on all aspects of undergraduate student services and in cooperation with the Associate Dean.- Oversees all aspects of undergraduate academic processes.- Represents the Faculty in liaison with external units.- Interviews, recommends on hiring, trains, evaluates performance and disciplines as necessary the support staff in the Student Services area.- Assists Associate Dean with the collection and retention of student information.- Coordinates the annual revision of the U1-First Year Planning Guide, Faculty Calendar and procedures. - Coordination and administration of all the academic misconduct and non-academic misconduct cases that are referred to the Dean's Office. - Communicates regularly with faculty Advising team, holds regular meetings, provides coaching, and organizes workshops, professional development, and team building opportunities.- Advise new and returning students in planning their course load and schedule.- Provide detailed information to high school counselors, parents of high school students and the general public regarding program areas in Engineering and the Faculty's admission requirements.- Advise students of appeals processes, authorized withdrawals, exam deferral options, reinstatements, leaves of absence, and start afresh. - Handles student matters and provide recommendations to resolve student related issues.- Advise and provide program information and admissions criteria to prospective students (and parents). - Responsible for all aspects of the Management Minor.- Responsible for the review and posting of the Dean's Honour List following the end of each academic term.- Coordination, scheduling, and administration of Supplemental Exams, in collaboration with the Department Advisors. - Attend monthly UofM Advisor Coordinator meetings.- Initial setup and the revision of all undergraduate and graduate courses in the Price Faculty of Engineering.- Coordinates and disseminates scheduling information from the RO to departments; revise schedules in BANNER for Fall, Winter and Summer terms; meeting deadlines determined by the RO. - Resolves online registration problems or queries. - Coordinate all requests from Engineering for reserves in required courses being offered outside of the Faculty.- Inform all departments in the Faculty regarding course section changes / closures.- Monitor the registration numbers for all courses and advise on increasing capacity of sections or increasing the numbers of sections. - Works closely with Advising Leads from all faculties.- Annually prepare the Faculty's Preliminary Engineering Program course schedules for posting on-line.- Track changes from the Academic Regulations and Curriculum Committee and ensure approved changes are entered properly in the Academic Calendar.- Authorizes final approval for all student related University forms requiring Dean / Director's Representative signature and administers these forms.- Maintains a record of Final Grade Reports for the entire Price Faculty of Engineering Undergraduate Program.- Notifies Records Coordinator in the Registrar's Office regarding changes in academic policies and status of undergraduate students.- Conducts impact assessments for all deferred examinations updating student records based on the grades.- Works with Co-op office to ensure student records are accurate for all students registered in the Co-op program, providing support and training as necessary.- Signing authority on all Aurora Student system requests. - Administrative support as required.- Other duties as : MINIMUM FORMAL EDUCATION / TRAINING : - University Bachelor's degree in a related discipline required. EXPERIENCE : - 3 years of directly related administrative experience required.- An acceptable equivalent combination of education and experience may be considered. SKILLS AND ABILITIES : - Exceptional communication skills both verbal and written required.- Excellent organizational skills are required, including planning and tracking multiple tasks simultaneously while prioritizing deadlines.- Demonstrated proficiency in using MS Office is required.- Attention to detail and accuracy in work is required.- Possesses highly developed interpersonal skills with the ability to work effectively with all levels of staff, students and the public in a professional manner is required.- Demonstrated ability to foster a customer focused environment with a genuine interest in helping students required.- Must be dependable, self-motivated and possess a strong work ethic, with the ability to work independently.- Ability to work cooperatively as a member of a team to meet unit goals and objectives is required. - Ability to work effectively in a busy environment with regular interruptions is required.- Ability to maintain confidentiality required.- High level of cultural awareness and sensitivity required.- Knowledge and training in Banner and Aurora an asset.- Prior supervisory experience an asset.- Satisfactory work record, including satisfactory attendance and punctuality, is required. OTHER JOB RELATED QUALIFICATIONS : - Familiarity with the University and Faculty rules, regulations and policies. Familarity with the INB and self service Aurora Information : The University of Manitoba is committed to the principles of equity, diversity & inclusion and to promoting opportunities in hiring, promotion and tenure (where applicable) for systemically marginalized groups who have been excluded from full participation at the University and the larger community including Indigenous Peoples, women, racialized persons, persons with disabilities and those who identify as 2SLGBTQIA+ (Two Spirit, lesbian, gay, bisexual, trans, questioning, intersex, asexual and other diverse sexual identities).