Quality Excellence Lead

WELCOME HOME! QUALITY EXCELLENCE LEAD - Niagara Falls NY

Cascades Greenpac is one of the most advanced ecofriendly linerboard manufacturing facilities in North America. Producing lightweight highperformance linerboard from 100% recycled fibers our Niagara team operates using worldclass technology and a strong commitment to safety sustainability and continuous improvement.

We are searching for aQuality Excellence Lead who will champion quality performance across the milldriving systems culture and process improvements that ensure we deliver consistent highvalue paper products to our customers.

WHAT WE OFFER

• Training & Development toward Career Pathways that support your goals
• Financial Benefits: 401(k) Retirement Plan Profit Sharing & Stock Options
• Well-Being Benefits: healthy lifestyle plans and tools for the entire family
• Annual Lifestyle Spending Account Paid Time Off & A Positive Culture
• Base Salary: $75000 - $100000
• Compensation is based on qualifications that align with requirements

At Cascades you can develop your full potential sustainably by applying your expertise as the Quality Excellence Lead with our Cascades Greenpac team!

YOUR RESPONSIBILITIES

Quality Systems & Standards

• Maintain and enhance the mills Quality Management System (QMS)
• Monitor compliance with quality specifications standards and procedures
• SME for various certifications (FSC SFI RPTA etc.)
• Lead internal audits and prepare the site for external audits/certifications
• Develop relationships with customers as the sites point of contact for customer inquiries regarding product quality and trials
• Utilize SAP effectively to document quality activities

Continuous Improvement

• Responsible for the Quality Pillar- Voice of the Customer quality assurance & quality control
• Partner with Operations to analyze process variability and implement corrective actions
• Use problem-solving tools (RCA 5 Whys DMAIC PFMEA) to reduce defects and deviations
• Facilitate cross-functional CI initiatives that improve product consistency and reduce customer complaints

Product Quality & Analytics

• Track and analyze quality KPIs trends and data to identify systemic issues
• Management of site lab equipment calibrations repairs and replacement
• Support process control improvements and collaborate with the lab on testing standards
• Implement and ensure completion of daily quality management activities through a collaborative team effort
• Participate in trials qualification runs and product development initiatives

Leadership & Collaboration

• Coach teams on quality best practices and build a culture of ownership
• Engage with operators supervisors and leaders to embed quality into daily operations
• Act as the voice of the customer within the mill

YOUR QUALIFICATIONS & EXPERIENCE

We recognize quality talent comes from many industries. Your success will be driven by your mindset collaboration skills and technical acumen.

Paper industry experience is a plus but we also welcome strong quality professionals from manufacturing packaging food & beverage automotive chemical or other regulated industries who bring robust system thinking and a passion for continuous improvement.

• Bachelors degree in Engineering Quality Science or related field equivalent experience will be considered in lieu of a degree
• 3 years of experience in a quality-related role within manufacturing
• Working knowledge of quality systems standards and problem-solving tools
• Strong data analysis critical thinking and communication skills
• Ability to engage frontline teams and lead change with a servant-leadership approach
• Experience in paper packaging pulp converting or continuous process manufacturing highly desirable
• Lean Six Sigma Green Belt or equivalent CI experience
• Hands-on experience with QMS implementation and/or ISO standards
• Familiarity with SPC MSA and statistical tools

NOTE: Qualified candidates must be legally authorized to work in the United States. This position does not offer sponsorship.

WE LOOK FORWARD TO MEETING YOU!

ABOUT CASCADES

Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner.

To be part of Cascades is to reveal the full potential of materials people and ideas. We are a source of possibilities ! Since 1964 Cascadeshas been providing sustainable innovative and value-creating solutions in packaging hygiene and recovery. Join 10000 talents working in a network in nearly 70 operating units located in North America.