Showroom Branch Manager

We’ve partnered with ROBINSON Lighting & Bath to find their next Showroom Branch Manager - an exciting opportunity to lead their new Vancouver flagship store!

ROBINSON Lighting & Bath is a Canadian leader in the distribution of plumbing & lighting products, serving both the construction industry and the home improvement market. With a strong customer-service culture and a reputation as one of Canada’s Best Managed Companies, this organization offers a dynamic, inclusive, and growth-oriented environment.

The Showroom Branch Manager will be responsible for leading a brand new showroom in Vancouver - shaping the customer experience, building lasting relationships, and driving team performance in a beautifully designed space.

Key Responsibilities:

• Lead and inspire a high-performing sales team focused on solution-based customer service to homeowners, designers, and tradespeople
• Achieve sales targets through effective team development, merchandising, and engagement strategies
• Maintain showroom standards including displays, cleanliness, and stock presentation
• Manage daily operations: scheduling, budgeting, inventory, and vendor relations
• Stay informed on product trends, industry updates, and technical specifications
• Deliver and oversee staff training in product knowledge, service excellence, and store procedures
• Foster a welcoming, professional environment for staff and customers

Qualifications:

• 3–5 years of leadership experience in a retail environment serving B2B & B2C clientele (plumbing, lighting, or design preferred)
• Proven ability to coach and lead a sales team in a consultative, commissioned, customer-focused setting
• Working knowledge of plumbing and lighting products, or a strong willingness to learn
• Strong operational skills in scheduling, budgeting, and inventory management
• Excellent communication abilities with both customers and internal stakeholders
• Comfort with reading blueprints or renovation plans (an asset)
• Willingness to work 1–2 weekend shifts per month
• Proficiency in POS systems, inventory software, and Microsoft Office tools

Compensation & Benefits:

• Base salary ranging from $100,000 - $110,000 plus performance bonuses
• Comprehensive benefits package including RRSP program
• Wellness days
• Be part of a family-owned company recognized with Platinum status among Canada’s Best Managed Companies

Candidates must be eligible to work in Canada. Only those selected to move forward in the hiring process will be contacted.