Assistant Manager - Clinical and Operational Support

About the Opportunity

Reporting to and in collaboration with the CCP Clinical and Operational Support Manager, the Assistant Manager provides guidance and professional leadership to the DIOs (Data Integrity Officers) working provincially to support ARIA users. A primary focus of this role is provincial standardization of patient scheduling and registration; as well as data quality best practices; analyzing existing practices / processes; identifying opportunities for improvement; supporting operational leaders to implement and evaluate process changes and improvements. The Assistant Manager keeps the CCP Clinical and Operational Support Manager aware and up to date of any significant events concerning scheduling and registration practices.

About You

We would love to hear from you if you have the following :

• Undergraduate degree in Business Administration or related field.
• 5 years recent experience working with patient information systems such as registration, scheduling, electronic medical record, or clinical documentation.
• Demonstrated experience in progressive leadership or management role.
• Equivalent combination of education and experience will be considered.
• Completion of or willingness to complete a leadership development program.
• Computer skills and knowledge of current NS Health registration and scheduling systems.
• Demonstrated leadership skills in a healthcare environment and ongoing professional development.
• Evidence of commitment to a healthy workplace and the use of best practices in building / sustaining staff competencies, ensuring good communication and involvement of staff and clients / residents in decisions which affect them.
• Demonstrated ability to build and maintain effective collaborative relationships and partnerships with stakeholders and clients.
• Strong interpersonal and communication skills.
• Demonstrated high degree of initiative and self-motivation are required.
• Excellent organizational, time management, and problem-solving skills.
• Evidence of the ability to understand and apply the principles of knowledge exchange and change management to support change within the service.
• Demonstrated commitment to quality improvement and enhanced customer service.
• High level of accountability due to the independent functioning of the position.
• Exemplary work history as demonstrated in current and past employment.
• Competencies in other languages an asset; French preferred

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

Hours

Compensation and Incentives

37.61 - $49.97 Hourly

Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan.