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Enercare
Operations Specialist at EnercareEnercare • Winnipeg, Canada
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Operations Specialist at Enercare

Operations Specialist at Enercare

Enercare • Winnipeg, Canada
8 days ago
Salary
CA$12.00 hourly
Job type
  • Temporary
Job description
Join Enercare as an Operations Specialist on a 12-month contract in Markham. Focus on payment processing, customer satisfaction, and enhancing operational practices through effective communication and multitasking.

In this role, you will be responsible for executing payment-related tasks that support both internal and external operational teams. Your primary focus will be on accurate payment posting, maintaining relationships with partners, and improving operational performance. The position requires strong communication skills and an understanding of financial impacts to ensure customer satisfaction.

Key Responsibilities: • Lead daily Enercare Finance Plan activities and customer communications • Perform quality assurance on contract bookings during activation • Investigate and resolve customer escalations and payment inquiries • Assist in process enhancement projects for the finance plan • Monitor and handle month-end processing and reporting

Requirements: • Bachelor’s in Business Administration or equivalent • Minimum three years in payments processing and investigation • Excellent written and verbal communication skills • Experience with Microsoft Excel and Access • Strong organizational and time-management abilities

Explore a rewarding role that enhances your operational expertise while supporting Enercare's commitment to customer satisfaction. #J-18808-Ljbffr
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Operations Specialist at Enercare • Winnipeg, Canada

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