Community Relations & Visitor Experience Manager

Community Relations & Visitor Experience Manager Parks Canada Closing date: June 2, 2026 – 23:59, Pacific Time Selection process number

2026-004-CAP-NUN-I-EA

Salary

$96,535 to $104,361 – Isolated Post Allowances + Vacation Travel Assistance (see Important Messages below)

Level

PM-05

Who can apply

Nunavut Inuit who are enrolled under the Nunavut Agreement.* In the Spirit of the Nunavut Agreement and Inuit Impact and Benefit Agreements, qualified Inuit of the Nunavut Settlement Area will be considered ahead of other applicants.

Duties The CRVE Manager will work closely with the parks' joint management committees and the surrounding communities, providing visitor services to the National Park. This position will require you to perform the following duties:

Oversee visitor and community operations in the context of the Nunavut Agreement and the Inuit Impact and Benefit Agreements for the parks

Participate as an active member of the Nunavut Field Unit management team

Manage financial and human resources, including supervising a team of four staff members

Meet with park management committees and Inuit Knowledge working groups to share information and seek advice

Plan and deliver excellent visitor experience opportunities, and administer business licensing/permitting programs

Oversee the development of community events, training opportunities, workshops, and school programs

Develop partnerships and/or work with stakeholders

Work environment Parks Canada Agency is a federal government agency responsible for the protection and presentation of Canada’s natural and cultural resources through a system of national parks, national marine conservation areas and national historic sites in all regions of Canada. In Nunavut, Inuit and Parks Canada cooperatively manage five national parks, one national historic site and one national marine conservation area: Auyuittuq National Park, Sirmilik National Park, Qausuittuq National Park, Quttinirpaaq National Park, Ukkusiksalik National Park, the Wrecks of HMS Erebus and HMS Terror National Historic Site and Tallurutiup Imanga National Marine Conservation Area. Long before these areas received federal protection, Inuit lived, harvested and travelled these lands and waters. Many staff have connections to these places through their families and ancestors. To this day, harvesting and use by Inuit remains a protected right under the Nunavut Agreement. As a Parks Canada team member in Nunavut, you will help protect, present and share these incredible places so they remain for generations, by implementing the Nunavut Agreement and Inuit Impact and Benefit Agreements. Diversity and inclusion have always been at the core of our values. Diverse teams bring different perspectives and creative ideas that benefit our clients, the communities we serve and all of us as colleagues. We welcome applications from individuals with diverse abilities and from all backgrounds and identities.

Positions to be filled 1

Important messages Northern Allowances (rates and conditions subject to change): Isolated Post Allowances: $28,384 to $52,181 per year. Vacation Travel Assistance: provided twice per year for each eligible member of the household (approximately $5,935 every six months). We also offer:

Housing: Federal government housing may be provided in Iqaluit, NU.

Relocation Assistance: Applicants may be eligible for relocation assistance and may wish to review the Relocation Directive: https://www.njc-cnm.gc.ca/directive/d6/en

Training, Development & Education Opportunities: Multi‑year career development plans which include opportunities for education assistance funding and training opportunities.

Pension & Benefits: Advantageous pension regime and health benefits. For more information, see: https://www.canada.ca/en/treasury-board-secretariat/topics/pension-plan.html

Flexible Work Arrangements: Relative to operational requirements, possibility of flexible hours and compressed work weeks.

Conditions of employment Reliability Status security clearance – Obtain and maintain reliability security clearance.

Obtain a pre‑employment medical (and periodic medical assessments) as required.

Operational Requirements Willingness to work irregular hours, weekends, overtime, evenings and statutory and provincial/territorial holidays; to complete training provided by Parks Canada; to wear a Parks Canada uniform and prescribed protective equipment; to work and/or travel in varied terrain and weather conditions, by various means of transportation; to perform certain physical tasks as per job requirements (e.g. lifting up to 20 kg).

You need (essential for the job) Your application must clearly explain how you meet the following.

Essential Education A secondary school diploma or Public Service Commission‑approved alternative OR an acceptable combination of education, training, and experience.

Essential Experience

Experience dealing with stakeholders, industry, and local communities.

Experience in the management of human and financial resources.

Experience preparing a variety of professional communications products such as memos to staff, briefing notes, presentations, or written reports.

Experience in providing a service, or managing a team who provides a service, to the public, to colleagues, or to partners.

Applied / assessed at a later date Knowledge

Knowledge of cooperative management principles and practices.

Abilities

Ability to communicate effectively both verbally and in writing.

Ability to build relationships and represent the organization in a variety of forums.

Ability to lead and co‑coordinate the work of multi‑functional teams.

Personal Suitabilities

Makes things happen.

Exercises sound judgement.

Demonstrates integrity.

Personally connects with people.

Takes responsibility.

Language requirements (essential for the job) May be applied / assessed at a later date.

Asset Experience

Experience in developing or delivering education, visitor experience, or communication programs.

Experience planning, organising, and reporting on committee or board meetings.

Experience planning and implementing community activities.

Asset Knowledge

Knowledge of Inuit culture, society, and economy.

Knowledge of Inuktitut.

Knowledge of the Nunavut Agreement.

Asset Abilities

Ability to communicate effectively orally in Inuktitut.

Ability to communicate effectively in writing in Inuktitut.

Our commitment We're committed to providing an inclusive and barrier‑free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact the hiring organization below to request specialised accommodation. All information received in relation to accommodation will be kept confidential.

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self‑declare if you belong to one of the designated employment equity groups when you apply.

Application Requirements

A cover letter up to 3,000 words.

Contact information for 3 references.

We'd like to thank all those who apply. However, only the people selected for further consideration will be contacted.

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