Manager-Primary Care

Health for All Family Health Team is an inter-professional primary care clinic. We provide a wide range of primary care services including acute, chronic and preventative health care. Our physicians and other health professionals have diverse interests such as palliative care, geriatrics, home visits, low risk obstetrics, and global health.

A Family Health Team (FHT) is an approach to primary health care that brings together different health care providers to co-ordinate the highest possible quality of care for our patients.

Health for All is also the site of the Markham Family Medicine Teaching Unit (FMTU). The FMTU is a partnership between Oak Valley Health- Markham Stouffville Hospital and the University of Toronto Department of Family and Community Medicine and Health for All.

Position Summary

The Primary Care Manager provides leadership to interprofessional, physician-led teams across assigned Family Health Organizations (FHOs), programs, and services. Reporting to the Executive Director and working closely with the Physician FHT Lead, this role ensures effective team-based care, operational excellence, and alignment with HFA FHT’s strategic priorities.

This is a key leadership role focused on enabling providers to work to their full scope of practice in a collaborative and high-performing environment.

Key Responsibilities

Leadership & Operations

• Provide day-to-day leadership, supervision, and performance management of interdisciplinary healthcare teams
• Foster a culture of collaboration, accountability, and continuous quality improvement
• Lead team meetings and support effective communication across providers and programs
• Ensure continuity of clinical leadership across sites

Strategic & System Integration

• Support implementation of HFA FHT’s strategic and operational plans
• Collaborate with physicians, administrative teams, and partners to enhance service delivery
• Ensure programs align with Ontario primary care priorities and evolving system needs

Quality & Compliance

• Ensure compliance with professional standards, legislation (e.g., PHIPA, ESA, OHSA), and organizational policies
• Lead and support Quality Improvement planning and implementation
• Monitor service outcomes and support data-informed decision making

Human Resources & Team Development

• Support recruitment, onboarding, and performance management in collaboration with HR
• Promote professional development and full-scope practice across team members
• Address team dynamics, conflict resolution, and staff engagement

Stakeholder Engagement

• Build strong relationships with internal teams, physicians, and external partners
• Ensure integrated, patient-centred service delivery across the community

Qualifications

• Bachelor’s or Master’s degree in a health-related field
• 2-4 years of leadership experience in a clinical or healthcare environment
• Valid driver’s license and access to a vehicle
• Demonstrated experience in Human Resources is preferred; a Human Resources Professionals Association (HRPA) designation is considered an asset
• Strong leadership, coaching, and team development skills
• Excellent critical thinking, problem-solving, and decision-making abilities
• Experience in change management and quality improvement
• Effective communication and stakeholder engagement skills
• Ability to work independently and manage competing priorities
• Proficiency with EMRs and Microsoft Office applications

Working Conditions

• Primarily office/clinic-based environment
• Some travel between sites may be required (Markham-Stouffville-Uxbridge)

Why Join HFA FHT?

• Collaborative and supportive interprofessional environment
• Opportunity to lead innovative primary care models
• Meaningful impact on patient care and community health
• Commitment to staff development and continuous learning

#J-18808-Ljbffr