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Wolseley Canada Inc.
Customer Solutions ConsultantWolseley Canada Inc. • Winnipeg, Canada
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Customer Solutions Consultant

Customer Solutions Consultant

Wolseley Canada Inc. • Winnipeg, Canada
5 days ago
Salary
CA$55,000.00 yearly
Job type
  • Full-time
Job description
At Wolseley Canada, our leading edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride— in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career.

Join the Pros! Our Customer Solutions Consultant position is a crucial member of our inside team. You will build strong relationships with each customer and act as the primary contact for placing orders for delivery. You work closely with our Outside Sales Team and Warehouse team to ensure deliveries are executed and communicated properly to everyone involved in the shipping process.

What’s in it for you?

Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting the first day of employment.

Career development and training opportunities

Life insurance, disability and wellness program

Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution

Paid vacation and sick time and day off on your birthday!

Bonus programs that include annual performance and profit sharing

Employee discounts on top brands of plumbing and HVAC/R products

Education reimbursement for employees

Employee referral program

Safety shoe reimbursement

What You Will Do

Responsible for completing the order process which includes offering pricing terms according to established margins; sourcing of additional products; and generating sales orders.

Enter quotations and orders into the system with accuracy in a timely manner.

Provide customers with accurate pricing, inventory, and specific delivery information.

Build and maintain relationships with new and existing customers by phone or email with the intention of cultivating additional business.

Prepare quotations and process orders on behalf of outside sales staff.

Respond to customers’ requests and inquiries in a timely manner.

Achieve sales targets and objectives as set out by Management by promoting and or upselling products.

Adhere to company safety policies and regulations.

What You Will Bring

Flexible for evening/holiday/weekend shift availability

Customer service experience (high volume)

Post‑Secondary Education in Business Administration or a related discipline considered an asset

Previous Inside Sales related industry (HVAC/Plumbing) experience in preferred

General computer skills including Microsoft Office required; knowledge of AS400 system would be an asset.

High level of commitment to exceptional customer service.

Demonstrated initiative with the ability to work independently as well as in a collaborative team‑based environment.

Highly organized in prioritizing work and multi‑tasking on a regular basis

Fluency in both French and English considered an asset.

Please note: This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

Vacancy Status: Existing position

Base salary: $55,000 (total compensation range $55,000‑57,200)

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Customer Solutions Consultant • Winnipeg, Canada

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