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BrainRidge Consulting
Lead AI Developer for CollectionsBrainRidge Consulting • Winnipeg, Canada
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Lead AI Developer for Collections

Lead AI Developer for Collections

BrainRidge Consulting • Winnipeg, Canada
9 days ago
Job type
  • Full-time
Job description
Drive AI innovations at Mkanzi AI by leading the design of intelligent Collections and Dispute solutions. This senior developer role demands an applied GenAI expertise and a hands-on engineering background.

As a senior developer, you will spearhead AI-driven initiatives that enhance our Collections and Dispute flows. You'll design AI use cases, leverage AWS Bedrock, and integrate 3rd-party solutions for improved results. Utilize your experience in voice AI, automation, and contact center technologies to provide cutting-edge solutions and guide your team’s progress.

Key Responsibilities: • Design innovative AI use cases for Collections & Dispute • Implement solutions using AWS Bedrock and LLM integrations • Leverage AgentCore frameworks for orchestration patterns • Integrate AI into Amazon Connect journeys seamlessly • Evaluate and recommend beneficial 3rd-party AI solutions

Requirements: • Strong hands-on AI/GenAI engineering expertise • Experience with AWS Bedrock and LLM integration • Exposure to contact center AI environments • Comfortable with hybrid tech stacks • Proven ability to guide teams in AI initiatives

Utilize your AI skills to transform Collections and Dispute workflows at Mkanzi AI. #J-18808-Ljbffr
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Lead AI Developer for Collections • Winnipeg, Canada

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