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BFG Enterprise Services
Support Analyst for Distribution Center TechBFG Enterprise Services • Winnipeg, Canada
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Support Analyst for Distribution Center Tech

Support Analyst for Distribution Center Tech

BFG Enterprise Services • Winnipeg, Canada
5 days ago
Job type
  • Full-time
Job description
Join Loblaw as a Distribution Center Support Analyst, focusing on hardware, Microsoft applications, and warehouse management systems. Provide critical technical assistance and ensure seamless operation across key functionalities.

In this role, you will deliver software and hardware support, manage issues, and ensure efficient operations within the Distribution Center. You will be the subject matter expert for the Warehouse Management System and assist with the troubleshooting of various devices. Your contributions will enhance user experience and support effective communication with staff and management.

Key Responsibilities: • Provide support for WMS system incidents and issues • Troubleshoot and maintain printer technologies • Assist with VoIP and telephone system issues • Manage RF device and equipment returns • Document incidents in ServiceNow and communicate efficiently

Requirements: • 2-3 years experience in a service environment • Strong customer service and communication skills • Familiarity with grocery distribution centers • Flexible availability for shifts and on-call support • Relevant college degree or equivalent experience

Support Loblaw's operational excellence with your technical skills in this impactful role. #J-18808-Ljbffr
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Support Analyst for Distribution Center Tech • Winnipeg, Canada

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