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Brandt Group of Companies
Lead Operations as Service ManagerBrandt Group of Companies • Edmundston, ca
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Lead Operations as Service Manager

Lead Operations as Service Manager

Brandt Group of Companies • Edmundston, ca
9 days ago
Job type
  • Full-time
Job description
Join Brandt as a Service Manager and enhance after-market support services in Edmundston. Manage service delivery while ensuring high standards and customer satisfaction.

The Service Manager at Brandt is critical for overseeing daily operations in the Edmundston Construction & Forestry service department. This role requires a strategic mindset alongside operational expertise to handle budgeting, service execution, and customer relations effectively. Lead a talented team while maintaining quality and timelines in service delivery to achieve the best results.

Key Responsibilities: • Oversee service workflows, ensuring timely job closure • Coordinate with parts for availability and service efficiency • Implement quality standards in shop and field services • Manage customer complaints and ensure equipment uptime • Lead the service department budget development

Requirements: • 5-7 years of management experience in service • Strong technical skills and critical thinking abilities • Ability to lead and motivate service teams • Proficiency with desktop applications in service management • Governmental certifications considered an asset

Leverage your management experience to improve service effectiveness at Brandt. #J-18808-Ljbffr
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Lead Operations as Service Manager • Edmundston, ca

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