Job descriptionBrand Ambassadors are the face of our clients’ brands. You will represent well-known consumer brands at events, retail activations, festivals, and experiential campaigns—creating engaging, memorable experiences that drive awareness, trial, and sales.
An effective Brand Ambassador is hardworking, enthusiastic, and naturally connects with people. You consistently maintain a positive and professional attitude, ensuring each interaction leaves a strong and lasting impression.
This role is ideal for someone who enjoys working with people, is dependable, and takes pride in representing brands with professionalism.
Key Responsibilities
Represent client brands in a professional and engaging manner
Educate consumers on products, services, and key brand messages
Execute product demos, sampling, lead capture, giveaways, and experiential activities
Set up and tear down activation space (including light lifting and merchandising)
Follow all program guidelines, brand standards, and safety protocols
Arrive on time, in dress code, and fully prepared for each shift
Submit post-event reports, photos, and feedback as required
Communicate clearly with Field Managers and internal teams
Ideal Candidate
Outgoing, approachable, and comfortable speaking with the public
Strong communication and interpersonal skills
Reliable, punctual, and professionalAble to take direction and work independently on-site
Adaptable in fast-paced environments
Customer-service focused with a positive attitude
Education and Experience
High school diploma/GED or higher
1-2 years’ experience in a customer facing role
Experience in promotions, retail, hospitality, events, or customer service is an asset
Business or Marketing diploma/degree considered an asset
Requirements
Must be legally eligible to work in Canada
Access to a smartphone for scheduling, communication, and reporting
Ability to stand for extended periods and lift up to 30 lbs (where applicable)
Reliable transportation (depending on market/program)
Food Safety/Smart Serving certifications (required for food/alcohol programs)
Ability to stand for extended periods
Availability on evenings and weekends
Why Work With Us
Work on exciting brands and programs
Competitive hourly rates
Supportive and professional field team
XMC is an equal opportunity employer; we welcome applications from people with disabilities, and we can provide accommodations during hiring processes. We value the diversity of the people we hire and serve.
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