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Canad Inns
Canad Inns Guest Services LeadershipCanad Inns • Winnipeg, Canada
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Canad Inns Guest Services Leadership

Canad Inns Guest Services Leadership

Canad Inns • Winnipeg, Canada
15 days ago
Job type
  • Full-time
Job description
Drive exceptional service standards as a Guest Services Manager at Canad Inns, ensuring 100% guest satisfaction in a dynamic hotel environment. Work closely with hotel management to enhance service delivery.

In this role, you will be responsible for overseeing the complete guest experience from the front of house. Your strategic input will foster departmental performance and employee engagement. You will also track and optimize hotel ratings through collaboration with platforms like Expedia.

Key Responsibilities: • Analyze financial performance and adjust strategies accordingly • Develop strategies that align with overall hotel goals • Direct daily customer service and staff engagement • Implement effective practices for employee morale • Stay informed on guest room revenue management tactics

Requirements: • Minimum 2-3 years in guest services management • Familiarity with Maestro PMS strongly preferred • Advanced skills in Microsoft Word and Excel • Excellent communication and detail-oriented • Strong understanding of confidentiality in service

Elevate guest experiences at Canad Inns while leading a dedicated service team. #J-18808-Ljbffr
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Canad Inns Guest Services Leadership • Winnipeg, Canada

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