Enterprise Virtualization and Storage Specialist

Enterprise Virtualization and Storage Specialist Enterprise Virtualization and Storage Specialist provides highly specialized multi‑role technical support for the operation of a large, complex, multi‑platform hybrid cloud infrastructure in the EIS data centres that supports mission‑critical IT workloads. Under the general direction of the Manager, Servers, Storage and Virtualization, the specialist is responsible for the deployment, ongoing management and systems support related to the Enterprise Virtual Computing and Storage Infrastructure (VCSI) of the University of Toronto. The specialist works in a small dynamic team responsible for the design, development and implementation of the VCSI environment and is expected to provide Level III support to colocation clients.

About us The Enterprise Infrastructure Solutions (EIS) group, part of the Information Technology Services (ITS) division, is responsible for campus core network, campus wireless, wide area network connectivity, internet connectivity, departmental network management, network, server and storage infrastructure, Windows and Linux server management services, database and application integration and support, enterprise backup service, 24/7 operation of central administrative data centres and telecommunications services.

Your responsibilities will include

Direct responsibility for the day‑to‑day operation, planning, design, development, implementation, configuration, documentation, review and management of the central administrative hybrid cloud infrastructure hosting mission‑critical IT services.

Provide Level III support, systems analysis, programming, engineering, service management and problem resolution for VCSI with various hardware virtualization platforms using Type 1 hypervisors and operating systems.

Monitor, analyze and manage performance of VCSI systems to maintain an available and stable platform for data replication, disaster recovery and business continuity.

Configure, administer and support VCSI virtual networks and HA storage clusters on multiple vendor‑specific platforms that operate 7x24x365.

Provision, configure and manage GPU hardware resources and virtualized GPU workload profiles within the enterprise hypervisor environment, including performance monitoring, lifecycle management and multi‑tenant resource isolation for AI/ML workloads.

Design and review VCSI virtual and physical security policies and enforce access controls in the VCSI.

Manage virtual teams and projects involving staff from other units and departments and various vendors for complex, large‑scale, high‑value, multi‑discipline enterprise class storage and virtualization environments.

Maintain currency in qualifications.

Essential Qualifications

Bachelor’s degree in Computer Science, Engineering, Physics or Mathematics, or acceptable equivalent combination of education and experience.

Ten (10) years of work experience with at least eight (8) years in high technical level (Level II or III) support for industry‑standard Type 1 hypervisors (e.g., VMware vSphere, Proxmox) and operating systems.

Direct hands‑on experience in a large‑scale production data centre environment installing and configuring servers, networking equipment, storage systems, Fibre Channel networks and switches.

Level II/III SAN support experience in large‑scale enterprise environments, including IP SAN, NAS and Fibre Channel with expertise in clustered high‑availability storage appliance.

Experience with commercial ZFS‑based SAN/NAS storage appliances, including ZFS pool management, NFS and snapshot‑based replication and data protection strategies.

Hands‑on experience configuring and managing GPU hardware in a large‑scale data centre, including GPU virtualization, driver and firmware lifecycle and high‑performance fabric technologies for AI/ML workloads.

Significant experience designing, deploying and administering public and private cloud environments.

Strong understanding of backup and recovery concepts, data protection, replication and disaster recovery.

Heterogeneous OS systems programming/analysis support, including various UNIX software services.

Experience implementing relevant security policies and best practices, including Ethernet MAC‑layer firewalls and multilayer firewall design.

Expert knowledge of systems performance, problem determination and troubleshooting in complex technology domains.

Demonstrated ability to program in administrative scripting languages (Python, PowerShell, awk, sed, shell, Perl, TCL, etc.).

Basic skills in TCP/IP, SCSI and SAS, NFS, x86 architecture and enterprise IT hardware concepts.

Highly organized and process‑driven with the ability to write proposals and make presentations to management or peers.

Assets (Nonessential)

Certifications such as VMware Certified Professional – VMware Cloud Foundation Administrator, VMware Certified Professional – Data Center Virtualization, VMware Certified Advanced Professional – Data Center Virtualization, Cisco CCNP Data Center, SNIA Storage Engineer or SNIA Storage Networking Expert.

Experience integrating GPU resources into enterprise hypervisor and container orchestration platforms, and familiarity with GPU partitioning and multi‑tenant sharing strategies.

Experience in engineering, optimization, orchestration and automation of private and public cloud infrastructure.

In‑depth knowledge of cloud environments and associated networking technologies.

Previous experience managing Dell NetWorker or other enterprise backup and recovery solutions.

Demonstrated experience writing white‑papers, best‑practice documents and procedural manuals.

To be successful in this role you will be:

Communicator

Efficient

Meticulous

Motivated self‑learner

Proactive

Problem solver

Team player

Benefits

Employee Group: USW

Appointment Type: Budget – Continuing

Schedule: Full‑Time

Pay Scale Group & Hiring Zone: USW Pay Band 19, $123,756 with annual step progression to a maximum of $158,256.

Job Category: Information Technology (IT)

Job Segment: Telecom, Telecommunications, Cloud, Network, Data Center, Technology

Diversity Statement The University of Toronto embraces diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities and value applicants who have demonstrated a commitment to equity, diversity and inclusion.

Accessibility Statement The University strives to be an equitable and inclusive community. We are committed to the principles of the Accessibility for Ontarians with Disabilities Act and provide accommodations for applicants with disabilities. If you require any accommodations during the application and hiring process, please contact uoft.careers@utoronto.ca.

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