Overview
Job Skills / Requirements
The BC Hydro Security Command Centre ensures a 24/7 communication link between BC Hydro Field staff, management, on-call personnel, and various BC Hydro Subcontractors. The BC Hydro Command Centre provides a centralized point of contact for any security incident that occurs on or in relation to a BC Hydro facility or property. Experience in the security industry as an officer, mobile patroller, and/or call / dispatch center or alarm and video monitoring Operator experience would be a key attribute in understanding the responsibilities of this position. Supervisor or Management experience is a MUST for this position. A suitable candidate would also have a high level of computing skills as this position is computer-based.
The BC Hydro Security Command Centre (SCC) Supervisor must have the ability to direct, communicate, and instruct Operators in the SCC as necessary, as well as coordinate with BC Hydro Security Operations to ensure the expectations of the client are being exceeded. This position requires excellent time management, multitasking, delegation, and organizational skills to ensure that the SCC, BC Hydro Contract Management team, and BC Hydro Security Operations timelines are met. Reporting to the Technology Manager, the SCC Supervisor is responsible for ensuring the SCC is fully staffed, creating a team like work environment, and that the SCC is operating at a “best in class” level 24/7.
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Key Responsibilities
Core Accountabilities
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BC Hydro Security Command Centre Supervisor / Manager. • Burnaby, British Columbia
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