Learning Centre Support Assistant, Practical Nursing/Health Care Assistant

Position Summary

Reporting to the Faculty of Health and Human Services Dean, and under the supervision by the Senior Administrative Specialist, and at the direction of the Practical Nursing (PN) and Health Care Assistant (HCA) program Department Chairs and PN Learning Centre Coordinator, the Learning Centre Support Assistant provides operational and equipment support to the PN Learning Centre Coordinator, PN and HCA faculty, and students.

The Learning Centre Support Assistant is a vital member of the PN and HCA departments and is responsible for maintaining the Health Lab equipment and inventory; monitoring borrowing of equipment and supplies; assisting with set-up and clean-up of equipment for weekly Health Lab activities; and providing clerical support for ordering and receiving of supplies and equipment. Position Competencies - Job Knowledge
- Judgment
- Teamwork
- Planning & Organization
- Customer Service Excellence
- Communication & Interpersonal Skills Duties & Responsibilities

• Collaborates with the PN and HCA departments to maintain a safe, operational and learner-friendly environment in the Health Labs.
• Assist PN/HCA faculty and the PN Learning Centre Coordinator with organizing and preparing equipment and supplies for faculty and student use.
• Carries out preventative and intervention maintenance of equipment, supplies, human patient simulators, and various technology support utilized by the program, in collaboration with the PN Learning Centre Coordinator.
• Organizes and maintain the tidiness of the lab and supply storage facilities, including annual cleaning of the manikins, and all laundry utilized in the learning centre.
• Maintains the inventory of a broad range of resource materials and supplies including inventory databases for the Health Labs.
• Provides support for researching, ordering, receiving and cataloguing equipment and supplies.
• Delivering and picking up of equipment as required.
• In collaboration with the PN Learning Centre Coordinator, PN/HCA Department Chairs, and faculty, organize borrowing and lending of equipment as necessary with students, other programs at the College and with practice agencies.
• Schedules remedial sessions and drop-in bookings by students and faulty.
• Schedules external bookings of the Health Labs.
• Monitors student and faculty borrowing of equipment from the Health Labs.
• Monitors student use of the Health Labs outside of scheduled classes.
• Maintains Student Resource Library including pertinent agency documents (e.g. IV Monographs).
• Provides clerical support to the PN Learning Centre Coordinator, as required
• Preparation documentation, labeling of supplies and equipment for weekly Health Labs and assessment activities.
• Supports Learning Centre Coordinator with programing and calibration of simulation equipment.
• Prepares course materials (print based and learning management system based) which includes layout design, formatting, copy, editing, and preparing course materials for the learning management system and course delivery, with updating and maintaining all term forms.
• Preparing and maintaining human patient simulators and providing technical support for faculty during all simulation activities.
• Handling all documents, including confidential materials and information in accordance with College policies and Freedom of Information and Protection of Privacy Act (FOIPPA).

Required Education & Experience

• Completion of an Office Administration Assistant certificate, Medical Office Assistant certificate or equivalent.
• Medical Terminology micro-credential is an asset.
• Minimum of two (2) years recent and related clerical experience in organizing and preparing health care equipment and supplies for scheduled and non-scheduled simulations in a Health Lab.
• Preference will be given to applicants with demonstrated experience in a nursing centre or equivalent knowledge, skills, and abilities. (for example: HCA, LPN, RPN, MOA, Simulation Technologist).

Required Knowledge Skills & Abilities

• Intermediate level of proficiency in using MS Office software including database management, development/updating/maintaining of inventory spreadsheets ; with advanced proficiency required in Word; and internet/web-based applications.
• Knowledge of various medical supplies and equipment, and of purchasing practices is an asset.
• Excellent organizational and time management skills with the ability to plan and prioritize tasks, and efficiently meet deadlines.
• Ability to work independently, display initiative, and apply effective analytical thinking to solve problems.
• Ability to demonstrate effective team behaviours such as active listening, sharing, balanced participation, and contribution to shared team goals.
• Excellent communication and interpersonal skills, with the demonstrated ability to exercise tact, good judgment and diplomacy.
• Ability to accept personal responsibility to ensure quality of work, attention to details and ongoing learning.
• Ability to perform moderate physical activity, in lifting/moving medical supplies and equipment, e.g. strength and range of motion when working in the nursing learning centre and dealing with the specialized equipment within this space.
• Must possess a valid BC Driver’s License.