Talent.com
Bemsiq AB
Customer Success CoordinatorBemsiq AB • New Brunswick, Canada
Customer Success Coordinator

Customer Success Coordinator

Bemsiq AB • New Brunswick, Canada
30+ days ago
Job type
  • Full-time
Job description
Moncton, NB Objective & Purpose This position is responsible to support the North American and International sales team, either local or external, for the internal processes and continual improvement of all sales order and after sales related requirements. This position is responsible to work closely with the individual North American and International Sales Managers to process/manage orders and/or arrange the shipping methods based on the customers’ requirements. Principle Duties & Responsibilities Customer Success will work with both North American and International Sales Managers. Responsibilities will include, but are not limited to the following: Order entry, after review of order by sales person Send order confirmations Liaison between production and salesperson Supply customer with order related documents or information when required or requested Complete RMA documentation and send instructions to customers for return of products Fulfill marketing material requests from salespeople and package ready for shipping Verifying order shipment schedules for above areas and contacting customers in advance of delayed shipments Follow up with suspended orders and work with accounting to resolve Communicate and respond to various enquires from customers with-in confines of the sales support role. Forwarding technical requests and special enquires to applicable sales persons Verify ship method and contact customer with shipment weights and dimensions. Communicate and coordinate with various Freight Forwarders Coordinate, process and forward commercial documents for all international orders. Various requirements depending on shipping methods and customer demands Prepare CAED Export declarations (B13A) On the job training is provided to be able to navigate the various system requirements. Education, Training & Experience Must have minimum grade 12 and/ or related post secondary education. Work experience in a related field would be considered an asset. Logistic experience (domestic or international) would be considered an asset. Previous Sales Support experience would be considered an asset, but not necessary. Knowledge of SYSPRO Skills and Competency Requirements Have the necessary computer skills to function in an office environment with the most up to date Microsoft Office products Be able to multi task and work independently without supervision Be a service-focused leader Strong customer service skills Strong communication skills (oral and written) Why Join Us? · Be part of an innovative, growing global company. · Collaborate in a supportive team environment that values knowledge-sharing. · Work on impactful projects that shape scalable digital solutions and drive efficiency. · Opportunities for professional growth and skill development. At Greystone Energy Systems, we believe that diversity drives business success. We are dedicated to fostering an inclusive workplace that celebrates differences and promotes equity. We welcome applications from people of all races, ethnicities, genders, ages, religions, abilities, and sexual orientations. We strongly encourage applications from women, minorities, and individuals with disabilities. Please advise if you require accommodation throughout the recruitment process. Join us in building a diverse and inclusive team! Only those who will be considered for the next step of the application process will be contacted.
Create a job alert for this search

Customer Success Coordinator • New Brunswick, Canada

Similar jobs

Admin Support Coordinator – Facilities Management

KHR - Recruitment SpecialistsNB, CA
Permanent

Admin Support Coordinator – Wrotham.Our client is a leading facilities maintenance business based in Wrotham.Due to ongoing growth, they are seeking an Admin Support Coordinator to join their team ... Show more

 • Promoted

Full‑Cycle Recruiting Coordinator — Nonprofit Impact

Community Options Job BoardNB, CA
Full-time

A national non-profit agency is seeking a Recruiting Coordinator based in York, PA.This role involves managing recruitment for support staff, maintaining applicant data, and conducting onboarding.T... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausSaint Marys, NB, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Operations Coordinator for Dynamic Mental Health Practice

VenorNB, CA
Full-time

Elevate operational efficiency as an Operations Coordinator in mental health services.Manage financial processes, enhance team dynamics, and support recruitment in a thriving clinical environment.I... Show more

 • Promoted

Senior Friendly Calls Coordinator Role

Canadian Red CrossNB, CA
Full-time

Become a Senior Friendly Calls Coordinator with the Canadian Red Cross, working in a hybrid environment.This role is critical for improving community-focused programs and services.You will be respo... Show more

 • Promoted

Account Executive - Customer Success & Growth

KHR - Recruitment SpecialistsNB, CA
Full-time

A leading recruitment firm is seeking a dedicated Account Executive in Canada, New Brunswick, to enhance customer service and sales operations.The successful candidate will manage enquiries, proces... Show more

 • Promoted

Administration Coordinator - Flexible Hours & Growth

Proline Management Ltd.NB, CA
Full-time

A community-focused management firm in New Brunswick is seeking an Administration Coordinator to join their close-knit team.This full-time position involves managing administrative processes, enhan... Show more

 • Promoted

Senior Coordinator-Friendly Calls

Canadian Red CrossNB, CA
Full-time +1

Senior Coordinator-Friendly Calls.Partially Virtual / Hybrid (New Brunswick).Temporary – Full Time (12 months).The Canadian Red Cross (Red Cross) – an inspirational not for profit organization, hel... Show more

 • Promoted

Administration Coordinator

Proline Management Ltd.NB, CA
Full-time +1

We are looking for a motivated individual with a passion for helping people live and grow together to join our close-knit Administration team.If you are the kind of person who instinctively creates... Show more

 • Promoted

Growth-Focused Operations Coordinator

VenorNB, CA
Full-time

A growing counselling practice in New Brunswick is seeking an Operations Coordinator to manage onboarding, financial processes, and overall business operations.The ideal candidate is self-directed,... Show more

 • Promoted

Operations Coordinator

VenorNB, CA
Full-time

Venor is proud to partner with Laura Gatien & Associates in their search for an Operations Coordinator.Laura Gatien & Associates is a growing counselling practice dedicated to providing accessible,... Show more

 • Promoted

Remote Market Research Assistant – Earn Up to $50/Task

Occupons QuebecStevenburgh, NB, Canada
Remote
Part-time

Compensation: Up to $50 per task.We are seeking individuals to complete small, remote market research tasks from home.Your insights help shape future products, services, and public trends.All tasks... Show more

 • Promoted

Earn Cash From Taking Surveys Online

Earn HausSaint Marys, NB, CA
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Facilities Admin & Projects Coordinator

KHR - Recruitment SpecialistsNB, CA
Full-time

A facilities maintenance company is seeking an Admin Support Coordinator to provide exceptional service to customers and assist an internal team.Responsibilities include maintaining the internal CR... Show more

 • Promoted

Sales Partners

ATIA LtdNB, CA
Full-time

ATIA Ltd is multinational company which has 2 main sectors:.First sector: ISO Standards - which includes:.Second sector: Software Development.Developing applications for all technologies and platfo... Show more

 • Promoted

Technical Sales & Order Coordinator

KHR - Recruitment SpecialistsNB, CA
Full-time

A leading recruitment firm is seeking a Technical Sales Administrator for a client in Aylesford, Kent.The role focuses on providing exceptional customer service and managing the processing of custo... Show more

 • Promoted

Experienced Administration Coordinator Needed

Proline Management Ltd.NB, CA
Full-time

Join our dedicated team as an Administration Coordinator! This full-time position values creativity and professionalism in managing tasks and supporting our community-focused mission.As part of our... Show more

 • Promoted

Recruiting Coordinator

Community Options Job BoardNB, CA
Full-time

The Recruiting Coordinator attracts talented staff to support our mission and help improve the lives of people with disabilities.This person will be responsible for the full‑life‑cycle recruitment ... Show more

 • Promoted

Online Survey Participant: Work Remote and Earn Up To $25 Per Survey

Earn HausSaint Marys, NB, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Complete Online Surveys For Cash (Up to $25/per)

Earn HausSaint Marys, NB, CA
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more