SERVICE BOOKING SPECIALIST

Drive Your Career Forward with Bannister — We’re Hiring a Service Booking Specialist!

Join Our Growing Team as a Service Booking Specialist:

Looking for a full-time career with a great schedule, a supportive team, and real earning potential?

Bannister Automotive Group is looking for a Service Booking Specialist to join our centralized Service Booking team, supporting dealership service departments across British Columbia and Alberta.

If you enjoy helping people, staying organized, and working in a fast-paced office environment, we'd love to meet you.

No automotive experience or post-secondary education? No problem.

We'll teach you everything you need to know. We're looking for someone with great communication skills, a positive attitude, and a willingness to learn.

Why You'll Love This Role:

• Monday to Friday schedule
• No evenings or weekends
• Hybrid work environment after training
• Starting wage of $21/hour plus performance incentives
• With performance incentives, many members of our team earn between $55,000 and $65,000 annually
• No automotive experience or post-secondary education required
• Paid training and ongoing support
• Extended health benefits
• Employee discounts and perks
• Opportunities for growth within Bannister Automotive Group

We're proud of our long-tenured team. Opportunities to join us don't come up often, and we're excited to welcome another great person as our team continues to grow.

What You'll Be Doing:

As part of our centralized Service Booking team, you'll help customers across multiple dealerships by:

• Booking and adjusting service appointments
• Answering inbound customer calls and inquiries
• Following up with customers regarding recommended maintenance and service
• Coordinating with dealership service departments to provide a seamless customer experience
• Maintaining accurate customer information and appointment details
• Using multiple computer systems throughout the day in a fast-paced environment

What We're Looking For:

We're looking for someone who is:

• Friendly, professional, and confident speaking on the phone
• Organized and comfortable multitasking
• Detail-oriented and accurate with data entry
• Comfortable learning new computer systems
• Positive, dependable, and enjoys working as part of a team
• Passionate about providing an outstanding customer experience

About Bannister Automotive Group:

At Bannister Automotive Group, our people are our greatest asset. We believe in investing in our employees by providing training, career development, and opportunities to grow. Our Service Booking team is a key part of the customer experience, and every member of the team plays an important role in helping our dealerships succeed.

If you're looking for a stable, long-term career with a great schedule, hybrid flexibility, strong earning potential, and opportunities to grow, we'd love to hear from you.

Apply today!