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Customer service agentPrice Group • Mississauga, ON, Canada
No longer accepting applications
Customer service agent

Customer service agent

Price Group • Mississauga, ON, Canada
22 days ago
Job type
  • Full-time
Job description
  • Education:
  • Expérience:

Education

  • Secondary (high) school graduation certificate

Work setting

  • Retail/wholesale establishment/distribution centre

Tasks

  • Answer written and oral inquiries
  • Co-ordinate special publicity events and promotions
  • Gather, research and prepare communications material
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Maintain records and statistics
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Perform general office duties
  • Receive and log complaints
  • Explain procedures, risks and benefits to clients
  • Maintain and manage digital database
  • Answer clients' inquiries and provide information
  • Consult with clients after sale to provide ongoing support

Security and safety

  • Criminal record check

Transportation/travel information

  • Public transportation is available

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Bending, crouching, kneeling
  • Repetitive tasks

Experience

  • 1 year to less than 2 years

Employment terms options

  • Morning
  • Day
  • Durée de l'emploi: Temporaire
  • Langue de travail: Anglais
  • Heures de travail: 30 to 40 hours per week
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Customer service agent • Mississauga, ON, Canada

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