Talent.com
Specialized Bicycle Components Canada, Inc.
Service Technician - Cap's Bicycle Shop - New Westminster, BCSpecialized Bicycle Components Canada, Inc. • Canada, BC, New Westminster, CAPS Bicycle NW
Service Technician - Cap's Bicycle Shop - New Westminster, BC

Service Technician - Cap's Bicycle Shop - New Westminster, BC

Specialized Bicycle Components Canada, Inc. • Canada, BC, New Westminster, CAPS Bicycle NW
26 days ago
Job type
  • Part-time
Job description
Service Technician - Cap's Bicycle Shop - New Westminster, BC

ABOUT SPECIALIZED

JOB SUMMARY

A Service Technician is the front line and point person for our brand to the rider and encourages successful, profitable retail by taking their technical expertise to the next level as a driver of outstanding in store brand experiences. A Service Technician works directly with riders, both present and remote, to identify and locate the goods, services, and experiences needed to provide solutions quickly and frictionlessly to keep them riding longer and better. Service Technicians work collaboratively and hands-on with staff and local riders as a host, mentor, brand advocate, and technical service ace. The Service Technician provides exceptional rider service; enhances rider satisfaction; and aids in meeting sales and profitability goals.

HOW YOU’LL MAKE A DIFFERENCE

  • Meeting and making a connection with riders, asking qualifying questions and listening to riders' needs, then giving options and advice on meeting those needs from a pre-set service menu or tune ups and a la cart service.
  • Speak authoritatively on technical matters as they relate and pertain to our bicycles; be the expert
  • Assists customers in an enthusiastic and courteous manner; provides “wow” customer service.
  • Responsible for properly taking in all service work and setting and exceeding rider expectations, including correctly filling out service work orders, scheduling an appropriate number of repairs
  • Advises and assists customers with their product/service selection without bias.
  • Develops and maintains knowledge expertise of all merchandise in department to effectively assist customers with accurate information; keeps current as new product lines are introduced.
  • Assists with bike sales with technical consulting, and any other bike floor duties as needed.
  • Deliver best in class rider-service that ensures ongoing service and high levels ofrider satisfaction
  • General cleanliness standards are set at store opening, maintained throughout the day, and reset at close of business, including light janitorial duty
  • Proficiency in Lightspeed point of sale systems and storeoperational websites
  • Regular, dependable attendance and punctuality

WHAT YOU NEED TO WIN

  • Passion for cycling and the Specialized brand
  • Bike shop / Bike mechanic experience preferred
  • Excellentcommunication withthe ability to effectively interact with riders and team members
  • Must be able to work as business dictates whichincludes weekends
  • Ability to stand for extensive time periods; while occasionally walking, kneeling, or reaching
  • Able to lift at least 50 lbs. or more and use proper lifting skills

TELL ME MORE

  • Competitive health care (Medical PPO or HDHP)*
  • Dental*
  • Vision*
  • Health Savings Account (HSA)
  • Short and Long Term Disability
  • Company sponsored life insurance
  • Optional Term Life Insurance
  • Optional Critical Illness insurance
  • Optional Critical Accident insurance
  • Competitive vacation package*
  • 401(k) with match
  • 8 Weeks paid parental leave
  • Paid company holidays
  • Employee discounts on all product
  • Deep partner retail discounts
  • Fitness & Events Reimbursement
  • Employee Assistance Program

*For eligible employees

Create a job alert for this search

Service Technician - Cap's Bicycle Shop - New Westminster, BC • Canada, BC, New Westminster, CAPS Bicycle NW

Similar jobs

Handyman - Service Technician

Mr. HandymanNORTH VANCOUVER, BC, CA
CA$32.00 hourly
Full-time

Handyman of Burnaby, New Westminster and N Vancouver is looking for Skilled Technicians to serve our residential and commercial customers.You can earn a comfortable living helping clients with smal... Show more

Service Technician - Langley - VinFast Canada

VinFast Canadavancouver, bc, ca
Full-time

As a new and cutting-edge electric automobile brand in North America, we are looking for high caliber Service Technicians.In this role, your expertise will be relied upon to diagnose and perform a ... Show more

 • Promoted

Service Technician - Cap's Bicycle Shop - New Westminster, BC

SpecializedNew Westminster
Full-time

Service Technician - Cap's Bicycle Shop - New Westminster, BCABOUT SPECIALIZEDInnovation has guided our every decision since 1974.As more riders of all ages get on the roads, trails, and streets th... Show more

 • Promoted

Bilingual Customer Service Representative (Retail) - Empire Life

Empire Liferichmond, bc, ca
Full-time +2

Bilingual Customer Service Representative (Retail).The total target compensation (TTC) range, including salary and target bonus, is $50,880- $75,260.This TTC range is applicable to permanent roles ... Show more

 • Promoted

Full Time Sales Associate BC

Appliance CanadaRichmond, BC, CA
Full-time

Leon’s is currently looking for a self-motivated.The ideal candidate is a problem solver with excellent attention to detail.Leon’s Furniture has locations from coast to coast, is Canadian owned, an... Show more

 • Promoted

Service Technician

InStore Group of Companiesvancouver, bc, ca
Full-time

We are presently seeking a full-time.The Greater Vancouver area, British Columbia.This role involves servicing water treatment systems, primarily water filtration equipment located in grocery store... Show more

 • Promoted

Security Specialist - richmond

FedEx Canadarichmond, bc, ca
Full-time

If we’re going to work together, let us first introduce ourselves – because we are proud of our team at FedEx Express Canada.You know us as a global transportation company – and we’ve shipped some ... Show more

 • Promoted

SERVICE SHOP - Service Technician

Sporting Life GroupBurnaby
Full-time

Complete Hockey equipment repairs including skate sharpening, profiling, holder and runner installation, and gear repairs.Maintain all shop equipment and service area.Ensure all required documentat... Show more

 • Promoted

SERVICE SHOP - Service Technician

Sporting LifeBurnaby
Full-time

Complete Hockey equipment repairs including skate sharpening, profiling, holder and runner installation, and gear repairs.Maintain all shop equipment and service area.Ensure all required documentat... Show more

 • Promoted

Contract Technician - vancouver

TRS Staffing Solutionsvancouver, bc, ca
Full-time +1

TRS Staffing Solutions has an exciting opportunity for a.This position plays a key role in ensuring contract processes run smoothly, documentation is accurate, and projects remain aligned across th... Show more

 • Promoted

Field Service Technician - surrey

Biessesurrey, bc, ca
Full-time

Join the Biesse Team as a Field Service Technician!.Are you a hands-on problem solver who enjoys working with heavy capital machinery in a fast-paced, dynamic environment? If troubleshooting, insta... Show more

 • Promoted

Contracts Technician - vancouver

Brunelvancouver, bc, ca
Full-time

Projects Group in the administration, coordination, and documentation of engineering, construction and service contracts for large-scale mining projects.This role focuses on ensuring contract data ... Show more

 • Promoted

Public Safety & Fire Prevention Technician

Kativik Regional Governmentrichmond, bc, ca
Permanent

The Kativik Regional Government (KRG) is a supra-municipal organization with jurisdiction over the Quebec territory located north of the 55th parallel.The role of the KRG Civil Security Department ... Show more

 • Promoted

Customer Onboarding Specialist - richmond

CarePortalsrichmond, bc, ca
Full-time

Remote | 🕒 Full-time | 🚀 Fast-growing SaaS startup.CarePortals is building the backbone of direct-to-consumer telehealth.We help digital health brands launch faster, run more efficiently, and sca... Show more

 • Promoted

Service Technician - Center Canada

Busch GroupDelta, Metro Vancouver Regional District, CA
Full-time

Come Grow with Us – Whether it is creating green energy, developing life‑saving medicine, or enabling nano‑technology, the Intelligent use of vacuum is essential in tackling the challenges of our f... Show more

 • Promoted

Field Service Technician – Transit Vehicles (BC/AB)

RideappVancouver, Metro Vancouver Regional District, CA
Full-time

A transportation solutions company is looking for a Field Service Technician to join their team in British Columbia.This role involves diagnosing and repairing vehicles, ensuring maximum uptime for... Show more

 • Promoted

Licensed Part Time Technician (Seasonal) - Vancouver

Ontario Trillium FoundationRichmond, Metro Vancouver Regional District, CA
Part-time

Licensed Part-Time Technician (Seasonal).Part-time (WEEKENDS ONLY), Seasonal.You’ll be the hero homeowners call when unwanted guests show up uninvited.Think problem solver, detective, and customer-... Show more

 • Promoted

Service Technician

Miele LimitedVancouver, Metro Vancouver Regional District, CA
Full-time

Service TechnicianApplyremote type: On-sitelocations: Vancouvertime type: Full timeposted on: Posted Todayjob requisition id: R3337**Your Responsibilities*** Provide positive consumer int... Show more

 • Promoted

Bilingual Customer Service Specialist - richmond

MC Commercial Inc.richmond, bc, ca
Full-time

Major Responsibilities of the Role:.As a Mabe Customer Service Specialist, you will receive inbound calls from our customers within Canada.You will be responsible for the effective and efficient ha... Show more

 • Promoted

Service Technician

Miele AGVancouver, Metro Vancouver Regional District, CA
Full-time

Service TechnicianBewerbenremote type: Vor Ortlocations: Vancouvertime type: Vollzeitposted on: Heute ausgeschriebenjob requisition id: R3337**Your Responsibilities*** Provide positive co... Show more