Health Services Manager - Ambulatory Care

Req ID: 219131
Location: Eastern Zone, CBRH, NSGH, NW, GBH
Department: OPEZ AMB Care
Type of Employment: Permanent Hourly FT (100%) x 1
MGMT/NON-Union Management/Non Union Position
Posting Closing Date: 28-May-26

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing, and learning through working together, which is reflected in the hospitals, health centres, and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators, and creative thinkers today.

Nova Scotia Health employs professionals in all corners of our beautiful province. We believe there's a place here for everyone to call home, from vibrant cities with exuberant nightlife to quaint towns with picturesque trails. The work-life balance that comes with a Nova Scotia Health role means you'll have the time to explore, discover, and participate in that coveted Atlantic lifestyle. Visit us today and check out www.novascotia.com to see why more people from across the globe are moving here.

About the Opportunity

Reporting to the Health Services Director, the Health Services Manager is responsible for providing strategic and operational leadership to the Emergency Department, Ambulatory Care and Ophthalmology Clinic.

Working collaboratively and consultatively with patients/clients, families, management, staff, physicians, community partners, and service providers, the Manager applies strategic and analytical thinking to address challenges to achieve the ultimate goal of high quality, safe and cost effective services to better support patient experience/outcome.

The Manager exhibits sound professional judgment and initiative while working within the framework and objectives of the Health Services Program and the Mission and Vision and Strategic Directions of Nova Scotia Health, and incorporates into daily practice the Core Competencies and Values of Nova Scotia Health. This position is based at Cape Breton Regional Hospital; travel to NSGH, NW and GBH will be required.

About You

We would love to hear from you if you have the following:

• Bachelor’s Degree in a health related discipline required
• Minimum 5 years recent clinical experience in a position included in this portfolio.
• Minimum 5 years recent experience in a leadership and/or management position with responsibilities related to program planning, evaluation, human resource and financial management within a unionized environment.
• Experience developing and facilitating strategies consistent with the principles of Organizational Health.
• Demonstrated proficiency in program planning, financial and human resource management, oral and written communication and interpersonal effectiveness.
• Excellent leadership, organizational, analytical, problem solving, conflict resolution, negotiation, strategic thinking and decision-making skills, with the ability to successfully change, adapt, overcome, and cope with unexpected challenges.
• Demonstrated ability to develop and maintain strategic partnerships and collaborative working relationships with a variety of internal and external partners across the healthcare continuum.
• Demonstrated commitment to employee and self-development and continuous quality improvement.
• Proficiency with computer applications including Microsoft Word, Power Point, Excel, internet, email, and the ability to utilize health information systems for decision support.
• Valid Nova Scotia Driver’s License and access to reliable vehicle

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

Hours

• Permanent full-time position; 75 hours bi-weekly
• Travel to other sites required

Compensation and Benefits

$47.49 - $63.09 Hourly

Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan.

Once You've Applied

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.

This is a Management/Non Union bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units, or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage all qualified applicants who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Foreign Nationals/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply and self-identify.