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The Sherwin-Williams Company
Customer Service Associate - Automotive FinishesThe Sherwin-Williams Company • Mississauga, ON, Canada
Customer Service Associate - Automotive Finishes

Customer Service Associate - Automotive Finishes

The Sherwin-Williams Company • Mississauga, ON, Canada
22 days ago
Job type
  • Full-time
Job description
The Customer Service Associate is responsible for delivering products to customers from Sherwin-Williams branches using Company vans or pickup trucks. The Customer Service Associate ensures deliveries are complete, packed correctly, and safely delivered to the correct customer. The Customer Service Associate is responsible for receiving and preparing orders, and for safely moving and loading. This position is also expected to provide customer service, monitor inventory, and operate color retrieval and paint mixing machine equipment, as needed.The individual selected for this role will be expected to work at Automotive Finishes #9002 located at 180 Brunel Rd., Mississauga, ON L4Z 1T5.
  • Prepare orders for delivery or pickup according to schedule in a safe and timely manner (load, pack, wrap, label, ship)
  • Load and unload products from deliveries
  • Operate and maintain warehouse vehicles and equipment, including but not limited to forklifts, hand trucks/pallet jacks, carts, etc.
  • Assist customers in person and over the phone
  • Process sales transactions in the POS accurately and consistently with policies and procedures
  • Communicate and cooperate with supervisors and coworkers
  • Keep a clean and safe working environment and optimize space utilization
  • Follow quality service standards and comply with procedures, rules, and regulations
  • Ensure that the stockroom is organized
  • Operate color retrieval and paint mixing machine equipment as needed
  • Comply with inventory control procedures and assist with physical inventory process
  • Complete Monthly and Quarterly Safety Training
Minimum Requirements:
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment
  • Must have a valid, unrestricted Driver’s License
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Preferred Qualifications:
  • Have at least a High School diploma or Certificate of Adult Education Completion (CAEC)
  • Have at least one (1) year of work experience using material handling equipment (for example: forklifts (stand and sit), pallet jacks, hand trucks, order pickers, vacuum-hoists, drum dollies, conveyor belts,
  • Have at least one (1) year of work experience in customer service, retail, or sales
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Customer Service Associate - Automotive Finishes • Mississauga, ON, Canada

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