Job descriptionDescription: Job Title: Program Manager Location: Montreal, QC - Hybrid About VLink: Started in 2006 and headquartered in Connecticut, VLink is one of the fastest growing digital technology services and consulting companies. Since its inception, our innovative team members have been solving the most complex business, and IT challenges of our global clients. Job Description: We are seeking an experienced Program Manager to lead and oversee complex, global initiatives across business units and will be responsible for ensuring seamless delivery, providing expert guidance, and driving cross-project coordination to meet strategic objectives. Responsibilities: Program Governance & Steering: Lead program governance activities including steering committee updates, risk mitigation, change control, and decision-making. Maintain proactive communication across all phases of the program. Delivery Assurance & Consulting: Offer expert guidance on program delivery, conducting health checks, developing business cases, assessing financial impacts, scoping projects, and managing risks. Cross-Project Coordination: Manage overlapping work streams, critical milestones, interdependencies, scope changes, and implementation planning to ensure cohesive program execution. Team Leadership & Development: Oversee multiple project managers, providing mentorship, direction, and accountability to ensure project goals are met and best practices are followed. Requirements: Strong organizational, written, and verbal communication skills. Ability to resolve conflicts, manage issues proactively, and adapt to diverse teams. Demonstrated leadership and stakeholder management abilities across various organizational levels. Solid understanding of project management methodologies (Agile, Waterfall, etc.) and technical acumen. Experience managing large, multi-year programs with complex scope and dependencies. Preferred, but not required: PMP or PRINCE2 certification. Experience within the insurance or financial services industries. Familiarity with infrastructure projects and IT Service Management (ITSM) frameworks. Equal Employment Opportunity (EEO) Statement: VLink is an equal opportunity employer committed to fostering an inclusive environment where diversity is celebrated. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Employment is contingent upon successful completion of a background check and/or drug screening, as applicable. Applicant information will be handled in accordance with VLink's privacy policy.