INTERNAL
Enrolment Services Officer
Regular Full Time
Duties: Reporting to the Associate Registrar and Manager of Enrolment Services, this position is responsible for responding to inquiries for information from students, staff and the general public; registering students; collecting fees and initiating refunds; maintaining student records using the Student Information System (Colleague); opening, closing and reconciling daily cash sessions; producing certificates and ensuring accuracy before sending to students; providing back-up to all other Enrolment Services Officers as required.
Qualifications: We are seeking a dynamic and organized professional with an Office Administration Certificate and Specialty, or an equivalent combination of education and experience, along with a minimum of two years of related work experience. The ideal candidate will demonstrate excellent interpersonal and conflict resolution skills, with the ability to multitask, prioritize effectively, and work collaboratively as a committed team player. Strong verbal and written communication skills are essential, including experience communicating with second-language learners. The successful applicant will also possess strong computer skills, particularly in word processing, data entry, and data processing, and will bring a consistently professional, positive, and customer-focused approach to their work.
Please review the Full Job Description below.
As an employee of College of the Rockies, the successful candidate is expected to be a lifelong learner who continues to develop his/her skills to help the College meet the needs of our students and our other valued clients.
Successful candidates may be required to complete a Criminal Record Check.
Salary: Position #144
As per the CUPE Salary Schedule and Collective Agreement, Pay Level 4 $46,810.40 per year.
Interested applicants are encouraged to apply as soon as possible as the College is currently reviewing applications as they are received, and this position will remain posted until a candidate is chosen. Should review of your application result in a decision to further explore your interest and qualifications, you will be contacted at that time.
Closing Date: June 9, 2026 or until filled
Preferred Start Date: ASAP
Interested persons should submit both a cover letter and resume directly through the College website under "Work Here" Ensure you press "upload" after you add each document.
Please quote Competition #26-CU-23
Please ensure your cover letter and resume clearly describe your related qualifications and experience as selection for interview will be based on the information provided.
"College of the Rockies is committed to an equitable, diverse, and inclusive work environment, where all employees thrive and feel they belong. We believe that a diverse workforce strengthens our organization and welcome applications from all qualified individuals. We encourage all qualified applicants, including Indigenous Peoples, persons with disabilities, visible minorities, women, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+). We are committed to an inclusive hiring experience, including providing accommodations."
In the spirit of reconciliation, we are committed to increasing Indigenous representation throughout the institution and encourage applicants to self-identify as First Nation, Metis or Inuit within cover letters and/or resume.
We thank all who apply and advise that only those selected for further consideration will be contacted.
Enrolment Services Officer • Cranbrook, BC, CAN
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