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Greenlight Consulting
RPA Delivery Project ManagerGreenlight Consulting • Greater Toronto Area, Canada, CA
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RPA Delivery Project Manager

RPA Delivery Project Manager

Greenlight Consulting • Greater Toronto Area, Canada, CA
2 days ago
Job type
  • Full-time
Job description
RPA Delivery Project Manager Greenlight is a Canadian-founded forward-thinking technology services firm specializing in Robotic Process Automation (RPA) Consulting and Technology Staffing. We have a high-performance mindset with a culture that is driven by our values, including kindness, ownership, transparency, and fairness. This drives a collaborative workplace where we have fun, keep integrity in our work, and authenticity every step of the way. What makes a star at Greenlight? - Inherently inquisitive and driven - Innovative, detailed, and process-oriented - Passionate about all things Technology - Outstanding communication and presentation skills We have plans for aggressive growth, and we’re looking for energetic team players to join us during this exciting time. If you are ambitious, results-driven and looking to fast track your career, Greenlight Consulting is where you need to be. Let’s talk! The Role: We are looking for a driven and client-savvy Automations Delivery Consultant to join our UiPath delivery team. This is a senior, client-facing role at the heart of how we deliver automation — you will co-lead every engagement alongside a Solution Architect, with shared accountability for outcomes across a portfolio of short-cycle projects (typically 3–6 months). While the Solution Architect leads technical direction, you own everything on the client and commercial side: relationships, expectations, scope governance, escalation resolution, and value realisation. Together, you ensure our clients not only receive working automations — but measurable business outcomes. You will work closely with Business Analysts and in-house UiPath developers, acting as the connective tissue between client needs, technical delivery, and commercial success. Skills and Competencies: - 3–6+ years in a delivery, consulting, or client-facing technology role — ideally within automation, RPA, or enterprise software - Proven experience managing short-cycle software delivery projects (3–6 months) end-to-end• Direct exposure to UiPath or comparable RPA platforms (Automation Anywhere, Blue Prism) — you don't need to build bots, but you need to understand what's under the hood - Strong background in agile delivery — Scrum, Kanban, or scaled frameworks (SAFe, LeSS) - Experience managing executive and senior stakeholder relationships in a client-facing context - Track record of managing scope, change orders, and commercial conversations in a professional services or managed services environment - Political intelligence — ability to read room dynamics, sense wavering confidence, and act before issues escalate - Strong commercial acumen — understanding of project economics, margin, scope, and value-based delivery - Excellent communicator: can simplify complex technical topics for non-technical audiences, and speak credibly with technical teams - Confident facilitator — kickoffs, steering committees, change conversations, retrospectives - High emotional intelligence; calm under pressure, de-escalates tension, builds trust in difficult moments - Organised and delivery-focused — able to manage a multi-project portfolio without dropping threads Responsibilities: - Serve as the primary client contact throughout the full delivery lifecycle — from kickoff through go-live and post-delivery review - Build trusted relationships with executive sponsors, business leads, and key stakeholders across client organisations - Proactively track whether clients are realising expected automation value — report against agreed KPIs, not just delivery milestones - Lead go-live communications, confidence management, and post-delivery debriefs - Own scope management, change control, and change order processes across your project portfolio - Identify and manage scope creep early — facilitate commercial conversations around change with clarity and confidence - Maintain commercial awareness across all engagements; flag risks to margin, timeline, or client satisfaction before they escalate - Partner with the Solution Architect to assess the commercial and delivery impact of technical decisions - Read client politics and stakeholder dynamics — sense shifts in confidence or sponsor alignment before they become delivery risks - Lead difficult conversations: expectation resets, delay communications, scope disputes, and performance concerns• Act as the senior escalation point for client-side issues, coordinating resolution across the SA, BA, and development team - Maintain regular cadence with UiPath account teams, internal Sales, and CSM contacts where relevant - Drive agile delivery practices across 3–6 month automation projects — sprint planning, backlog prioritisation, retrospectives, and iterative releases - Own project governance in the absence of a dedicated PM: maintain delivery schedule, RAID log, and status reporting to client stakeholders - Coordinate across the SA, BA, and development team to keep delivery on track — surfacing blockers and driving resolution - Manage competing priorities across a portfolio of 3–4 concurrent projects with composure and clear communication - Co-lead every engagement with the Solution Architect — aligning regularly on risks, priorities, and client sentiment - Translate technical constraints and decisions into clear client-facing language; shield the SA from unnecessary commercial noise - Support the SA in managing developer workloads, flagging capacity risks, and coordinating team resourcing - Ensure technical delivery decisions are made with full awareness of commercial and relationship implications - Review Business Analyst deliverables (PDDs, process flows) for quality and alignment with client expectations - Coach and support BAs through complex stakeholder sessions and difficult discovery conversations - Create an environment where the BA and development team can do their best work — clear requirements, resolved blockers, aligned stakeholders We are committed to a diverse and inclusive recruitment. Greenlight is proud to always have and continue to be an equal opportunity employer. We believe in equal employment opportunity for all, regardless of ethnicity, culture, sexual orientation, religion, age, gender, and disability status. We care. Greenlight supports the communities we work in. We have an employee-driven committee, Do GLood, that supports not-for-profit initiatives we are passionate about. Check out our website, Instagram, and LinkedIn to learn more about us! Greenlight is proud to have been recognized and awarded a Great Place to Work™ Certification with a whopping score of 98%! Compensation at Greenlight is determined based on factors such as skills, experience, qualifications, market benchmarks, and internal equity. The expected salary range for this role is $100,000–$125,000 CAD and may include base and variable compensation depending on the position. We also offer a comprehensive benefits package, including health and dental coverage, retirement savings options, paid time off, and wellness programs. AI Disclosure Statement: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications or assessing responses. These tools help us stay organized and efficient, but they never replace human judgment. Every hiring decision is made by real people who care deeply about finding the right addition to our team and preserving the human connection that defines our culture. We are committed to a diverse and inclusive recruitment process. Greenlight is proud to always have and continue to be an equal opportunity employer. We believe in equal employment opportunity for all, regardless of ethnicity, culture, sexual orientation, religion, age, gender, or disability status.
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RPA Delivery Project Manager • Greater Toronto Area, Canada, CA

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