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Club Med
Spa ManagerClub Med • Montreal, QC, CA
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Spa Manager

Spa Manager

Club Med • Montreal, QC, CA
13 days ago
Job type
  • Full-time
Job description
Connaissez-vous Club Med ? Nous avons près de 70 Resorts, ouverts été comme hiver, dans 26 pays. Nous proposons des vacances haut de gamme, à la montagne et à la mer. Nos clients sont en quête de bonheur et de liberté. Pourquoi lisez-vous cette annonce ? Car vous souhaitez devenir acteur de ce petit plus qui fait toute notre différence. Vous avez des compétences humaines et professionnelles recherchées. Nous vous proposons de vous développer et d'évoluer très rapidement en rejoignant nos brillantes équipes. Vous pourrez voyager à travers le monde. Profitez d’un cadre de travail exceptionnel : des espaces haut de gamme au design raffiné et élégant. Un instant « détente » avec vue sur le soleil couchant, un soin aux huiles essentielles après une randonnée ou une journée de ski... Le Spa au Club Med a un petit quelque chose en plus. Nous avons choisi de vous confier ces moments de bien-être aux côtés des plus grands noms du spa et de la beauté : Sothys, Cinq Mondes, Comfort Zone, Mandara Spa, Payot, l'Occitane... Vous êtes formés au protocole de soins et à la vente de produits de nos grandes marques. Ces formations, matérialisées par une attestation, sont reconnues par les professionnels du bien-être. Le monde s’ouvre à vous ! Vous êtes Attentionné, vous offrez un service personnalisé et une expérience unique à chaque client Reposant, vous dégagez de la zénitude et grâce à vous le temps semble s’arrêter Challenger/Performeur, vous aimez vous lancer de nouveaux défis pour développer le chiffre d'affaires du Spa (produits et services) et garantir la satisfaction de nos clients Vous allez - Vous développez en bénéficiant de formations professionnalisantes sur les protocoles de marques de renom telles que Sothys, Cinq Mondes ou encore Payot - Coordonner et promouvoir l’espace Spa au sein du Resort (600 à 1 200 clients) - Encadrer une équipe de 5 à 17 collaborateurs - Piloter et analyser les résultats financiers et la qualité du service Spa du Resort - S’assurer de la qualité des relations avec les clients en renforçant la culture et l’esprit Club Med - Promouvoir et mettre en place des animations commerciales au sein du Resort - Suivre l'état des stocks, identifier les besoins en approvisionnement et établir les commandes - Être en lien avec les différents service du Resort : lingerie, réception... - Fédérer et motiver les équipes autour d’objectifs définis et les accompagner dans leur développement - Garantir le respect des règles d’hygiène et de sécurité Club Med En devenant G.O Responsable Spa, vous allez pouvoir bénéficier des infrastructures et activités proposées par Club Med. Si le cœur vous en dit, vous pourrez même monter sur scène pour montrer vos talents ! Alors, qu'attendez-vous pour préparer vos bagages ? Tous nos postes sont ouverts aux personnes en situation de handicap. ****** Do you know Club Med? We have nearly 70 resorts, open summer and winter, in 26 countries. We offer top-of-the-range vacations in the mountains and by the sea. Our customers are looking for happiness and freedom. Why are you reading this ad? Because you want to be part of that little something extra that makes us different. You have the human and professional skills we're looking for. We're offering you the chance to grow and develop very quickly by joining our brilliant teams. You'll be able to travel the world. Take advantage of an exceptional work environment: high-end spaces with a refined and elegant design. A moment of relaxation with a view of the sunset, a treatment with essential oils after a hike or a day of skiing... The Spa at Club Med has a little something extra. We have chosen to entrust you with these moments of well-being alongside the biggest names in spa and beauty: Sothys, Cinq Mondes, Comfort Zone, Mandara Spa, Payot, l'Occitane... You will be trained in the treatment protocol and in the sale of products from our major brands. These trainings, materialized by a certificate, are recognized by the professionals of the well-being. The world opens up to you! You are Attentive, you offer a personalised service and a unique experience to each customer. Relaxing, you give off a Zen attitude and thanks to you time seems to stop. Challenger/Performer, you like to take on new challenges to develop the Spa's turnover (products and services) and guarantee the satisfaction of our customers You will - Develop yourself by benefiting from professional training on the protocols of renowned brands such as Sothys, Cinq Mondes or Payot - Coordinate and promote the Spa area within the Resort (600 to 1200 clients) - Manage a team of 5 to 17 employees - Manage the economic and qualitative results of the Resort's spa - Ensure the quality of customer relations by strengthening the Club Med culture and spirit - Promote and set up commercial activities within the Resort - Monitor stock status, identify supply needs and establish orders - Work in collaboration with other Resort services (laundry, bar, restaurant, etc. ) - Unite and motivate your teams around defined objectives and support them in their development - Guarantee compliance with Club Med health and safety rules as well as maintenance of the resort's assets In becoming a G.O Spa Manager, you will benefit from the infrastructures and activities offered by Club Med. And if you get the urge, you can even step on stage to show your talent! So what are you waiting for? Pack your bags! All our positions are open to people with disabilities.
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Spa Manager • Montreal, QC, CA

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