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Flexstaf I.T. Inc.
Infrastructure Solutions ArchitectFlexstaf I.T. Inc. • Edmonton, CA
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Infrastructure Solutions Architect

Infrastructure Solutions Architect

Flexstaf I.T. Inc. • Edmonton, CA
13 days ago
Job type
  • Full-time
Job description
Infrastructure Solutions Architect Location: Edmonton, Alberta, or Calgary, Alberta Job Type: Full-Time Experience Level: 10–15 Years Position Overview We are seeking a seasoned Infrastructure Solutions Architect to join our collaborative team in Edmonton. With over 40 years of success as a leading Managed Service Provider (MSP), we pride ourselves on low turnover and long-standing relationships within the government, healthcare, and private sectors. In this role, you will be the technical bridge between our sales consultants and our diverse client base. You aren't just a "back-room" architect; you are a customer-facing advisor who can design robust, high-performance on-premises infrastructure solutions. You will oversee the technical lifecycle from pre-sales design to delivery, ensuring our sub-vendors meet the high standards defined in our SLAs. Key Responsibilities - Solution Architecture: Design and architect comprehensive "On-Prem" infrastructure solutions, specifically leveraging HPE, Dell EMC, and Lenovo technologies. - Sales Collaboration: Partner with three dedicated sales consultants in Edmonton (and occasionally Calgary) to attend client meetings, gather requirements, and present technical solutions. - Project Oversight: Act as the technical lead overseeing sub-vendors and partners to ensure implementations are delivered successfully and on schedule. - Pre-Sales Support: Lead the technical components of RFP/RFI responses and provide detailed documentation for proposed environments. - Strategic Advisement: Maintain deep relationships with existing clients in healthcare and government, ensuring their hardware lifecycles are managed effectively. - Versatility: Assist with internal technical documentation and special projects as needed during fluctuating workloads. Required Skills & Experience - Experience: 10–15 years in IT infrastructure with a heavy focus on hardware architecture. - Consulting Background: Previous experience working for an MSP or a consulting firm is highly preferred. - Client Interfacing: Proven ability to communicate complex technical concepts to both technical and non-technical stakeholders. - On-Prem Expertise: Expert-level knowledge of server, storage, and networking hardware (this role is hardware-centric rather than cloud-centric). - SLA Management: Experience overseeing third-party vendors and ensuring quality control across delivery phases. Technical Tools & Platforms Category Platforms & Technologies Server Hardware HPE ProLiant, Dell PowerEdge, Lenovo ThinkSystem Storage (SAN/NAS) Dell EMC (PowerStore/Unity), HPE Alletra/Nimble, NetApp Networking Cisco Catalyst/Nexus, HPE Aruba, Dell Networking Virtualization VMware vSphere, Microsoft Hyper-V Documentation Microsoft Visio, RFP response software, Technical Whitepapers Methodologies ITIL Framework, SLA Management, Lifecycle Management Work Environment & Travel - Hybrid Model: 3 days in-office/client sites; 2 days remote. Flexible. - Travel: Regular local travel to client sites within the Edmonton area is required. - Culture: Join a stable, 40-year-old organization with a highly collaborative atmosphere and a history of long-term employee retention.
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Infrastructure Solutions Architect • Edmonton, CA

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