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The Feldman Agency
Senior Executive Assistant / CoordinatorThe Feldman Agency • Toronto, ON, CA
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Senior Executive Assistant / Coordinator

Senior Executive Assistant / Coordinator

The Feldman Agency • Toronto, ON, CA
11 days ago
Job type
  • Full-time
Job description
The Feldman Agency is seeking a highly experienced Senior Executive Assistant / Coordinator to support senior agents and operate at the center of our booking business. This is not a traditional EA role. This role is designed for someone who has worked on a live music, touring, or event agency booking desk and understands how to manage artists, offers, and live deal flow in real time. About the Role You will act as a right hand to an executive-level agent, while also functioning as a senior operator across booking, client service, and internal coordination. You will be expected to: - Lead by example in how deals are processed and executed - Act as a go-to resource for Booking Coordinators and admin staff - Help improve and evolve how our systems and processes work Key Responsibilities Agent & Executive Support (Booking-Centric) - Support an executive-level agent with top-tier service across all booking activity - Manage complex calendars tied to touring, routing, and live event schedules - Oversee high-volume communications with buyers, promoters, managers, and clients Booking & Deal Flow Ownership - Process, review, and summarize incoming offers, holds, and confirmations - Coordinate bookings across assigned roster and maintain accurate artist calendars and routing - Prepare and issue contracts, ensuring timely execution, deposits, and compliance - Facilitate announce and on-sale execution, ensuring all approvals are in place - Manage: - ticket counts - settlements - final show reporting Tour & Client Coordination - Aid in tour building through: - venue avails - routing support - calendar management - Maintain strong relationships with clients, buyers, promoters, and partners - Respond to inquiries quickly and professionally in a fast-moving environment Team Leadership & Mentorship - Act as a senior resource and leader to Booking Coordinators and administrative staff - Provide guidance on: - deal flow management - booking systems - client communication standards - Help troubleshoot issues and maintain consistency across the team Operations, Systems & Process Improvement - Contribute to improving internal workflows, booking processes, and team efficiency - Assist in the design, implementation, and ongoing optimization of internal database systems - Ensure accurate, organized, and accessible records across: - offers - contracts - artist assets - Support special projects, reporting, and internal initiatives Additional Responsibilities - Support consulting clients (casino, corporate, festival, etc.) - Assist with immigration paperwork and withholding tax compliance - Coordinate meetings, prepare agendas, and capture notes - Manage expenses and administrative reporting What You Bring - 5+ years of experience in a live music, touring, or event agency environment - Direct experience working on a booking desk or supporting an agent roster - Strong understanding of: - offers, holds, confirmations - touring logistics and routing - contracts, deposits, and settlements - on-sales and event execution - Experience mentoring or guiding junior team members - Ability to manage high-volume, time-sensitive workflows with precision - Strong systems mindset with interest in improving processes and tools - Exceptional organization, discretion, and communication skills - Calm under pressure with a proactive, solutions-oriented approach Why This Role Matters This is a high-impact, senior role at the core of our agency. You will help drive how deals are executed, how teams operate, and how our booking function evolves—while working closely with top agents and clients. If you’ve worked in live booking or touring and are ready to step into a more senior, leadership-oriented role, we’d love to hear from you!
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Senior Executive Assistant / Coordinator • Toronto, ON, CA

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