Property Administrator

About the Role: Fitzrovia is seeking to hire a Property Administrator to join our team at our Maddox Cabbagetown property. The role involves supporting the Property Manager and Regional team with various administrative tasks, including delivering excellent customer service to residents, handling routine admin duties, rent collection, financial reporting, inventory management, and organizing resident events and communications. This position offers a great opportunity for a driven and ambitious professional to advance their career in the real estate sector. At Fitzrovia, we pride ourselves on being an entrepreneurial and innovative organization, which makes this role well suited for a candidate looking to roll up their sleeves, work hard, and contribute to all aspects of real estate investment and development. As we are a highly collaborative team, the successful candidate will be required to be on-site full-time. This posting is for an existing vacancy. The salary range for this position is $55,000 to $65,000, based on skills and experience. Our total rewards program recognizes performance, supports well-being, and encourages growth by offering paid vacation and personal days, comprehensive benefits, wellness and mental health resources, and a generous professional development allowance. Fitzrovia uses AI-enabled tools to assist in screening and assessing applications. Final hiring decisions are made by Fitzrovia’s hiring team. Key Responsibilities: - Execute daily administrative requests from the regional team, which will include writing memos, drafting correspondence, reviewing documents, printing, and other general administrative responsibilities - Deliver an exceptional living experience by way of excellent customer service to all prospects, residents, and guests - Support with the planning and preparation of resident events - Prepare and distribute correspondence to tenants - Review and record monthly recurring billings - Provide weekly status reports on account receivables - Prepare rental letters as required - Liaise with tenants regarding service matters - Read and understand leases to ensure accurate information is received and maintained - Maintain and update tenant information, including phone numbers, contact names and emergency contact information as changes occur - Ensure all tenants have provided current insurance certificates that are in compliance with the lease agreement - Liaise with tenants and contractors as required or directed - Attend property meetings and provide minutes as required - Execute on other general and administrative duties as required by the Property Manager and other members of the team to ensure efficient operation of the property Qualifications and Experiences: - Bachelors degree, Diploma or Certificate in Real Estate, Hospitality, Business or related discipline considered an asset - 2-5 years of experience in a customer service or administrative role - Superior customer service skills - Excellent and confident communication, both oral and written - Computer literacy and comfort using / learning new programs and systems. Comfort with Microsoft Office programs is required - Proficiency in Yardi software will be considered an asset - Some flexibility to work evenings and weekends on an ad-hoc basis (i.e.: resident events, emergencies) - Ability to work well under pressure and within tight deadlines - Self-motivated, curious, responsive, and result driven Why Fitzrovia: Fitzrovia is a vertically integrated development and asset manager focused on Class-A and vintage-style apartment buildings across the Greater Toronto Area (GTA) and Montreal. Fitzrovia provides best-in-class development, construction, property and asset management with a focus on design, active lifestyle management and exceptional customer service. Fitzrovia partners with public institutions, pension funds and high net worth investors who have a bias towards long-term cash flow generating assets. The company is the largest developer of purpose-built rental apartments in Canada with over $9 billion of assets under management. We focus on our people and our culture, and offer a competitive salary, benefits, and career development opportunities. Fitzrovia’s commitment to hospitality is at the core of our DNA. To learn more about Fitzrovia, our people and our properties, visit www.fitzrovia.ca. Fitzrovia is an equal opportunity employer and is committed to creating an inclusive environment for all our employees. If you require reasonable accommodation during the recruitment process, please reach us at careers@fitzrovia.ca.