Director, Loan Administration

ABOUT KV CAPITAL At KV Capital, we have established ourselves as industry leaders in real estate debt and investment, driven by our unwavering commitment to excellence, trusted partnerships, and innovative solutions. Since our founding in 2006, we have expanded our business across three connected areas of service: real estate private equity, real estate lending, and private equity investments in real estate supply chain businesses. Managing a robust portfolio of +$1.8 billion in funded investments, accompanied by +$750 million in assets under management, our dedicated team of finance experts is driven by a shared goal to cultivate prosperity for our clients, investment partners, and communities. We have office locations in Edmonton, Calgary, and Toronto, and continue to expand and extend our reach nationally. REAL ESTATE DEBT Since inception, our Real Estate Debt division has funded and/or advised on $2.5B+ of commercial deals. We provide financing solutions for land, subdivisions, multi-family residential, retail, industrial, office, hospitality, mixed-use properties, as well as specialized options such as equity and structured financing. POSITION Director, Loan Administration YOUR OPPORTUNITY We are looking for a Director, Loan Administration, to join our team based out of either our Edmonton or Calgary offices. Reporting to the Vice President, Investment Management, the successful candidate will be responsible for oversight and management of the Loan Administration team. In addition, the Director, Loan Administration will build and maintain an efficient loan servicing function for the Real Estate Debt division, while overseeing all transactions and processes performed by the Loan Administration team, including a thorough and ongoing review of day-to-day processes. KEY AREAS OF RESPONSIBILITY Leadership - Lead the day-to-day operations and execute on strategy and department plans for the Loan Administration team with the support of the Vice President, Investment Management and Assistant Vice President, Real Estate Debt. - Supervision of the Loan Administration team, including assignment of work, ongoing training and development, performance management, as well as recruitment and onboarding of new hires. - Drive team engagement and ensure KVC’s culture and values are embedded with the Loan Administration team. Loan Administration & Servicing - Maintain and improve a “best in class” loan servicing function for the Real Estate Debt division. - Oversee Loan Administration team activities including, but not limited to: - Maintenance of accurate loan record information for all loans within database records (principal balances, charges, property information, security values, loan to value, etc). - Processing and posting of all loan transactions (advances, payouts) once approved by the relevant functions. - Facilitating all post-closing activities including but not limited to discharge, renewal, account administration and payment processing. - Preparation and distribution of internal and external statements for management, borrowers and solicitors, including (but not limited to): discharge, information and arrears statements. - Working jointly with the Finance team, assist in ensuring that accounting journal entries are accurately prepared and the loan portfolio is accurately maintained and accounted for. - Resolve basic or moderate default events (e.g. bounced payments) through effective communication. Liaise with investors and borrowers to communicate and resolve performance issues. - Develop and maintain effective compliance, risk management and risk controls in the servicing of the portfolio by exercising consistent, objective, and sound decisions in accordance with KVC policy and procedures. - Manage and provide exceptional client service for institutional lenders/direct investors, including periodic reporting requirements and adherence to Service Level Agreements with the utmost accuracy. - Support the Capital Market team’s capital origination function with sourcing new capital relationships, as the face of the Loan Administration team and the subject-matter expert. This includes leading the Participation Agreement, Servicing Agreement, and Interlender Agreement drafting processes or designing reporting processes specifically for these investors. - Plan, monitor, and analyze the Loan Administration function’s KPI’s, and select broader KPIs for the Real Estate Debt division, for the department performance to ensure the reaching of KVC’s goals. Special Projects & Strategic Initiatives - Continuously identify and execute best practice process improvements for the Loan Administration function. Work to eliminate redundancies and identify opportunities for automation. - Participate in or lead various projects in support of business plans and/or best practice plan initiatives. - Partner with Operational Excellence and other relevant teams to implement and enhance loan administration technology and processes, ensuring data integrity and system efficiency. - Implement strategic directives and performance metrics as directed. YOUR CAPABILITIES AND CREDENTIALS - A bachelor’s degree in finance, real estate, economics, business, or a related field is required. - Advanced certifications such as CPA, CFA, or MBA are considered an asset. - 7+ years of directly related experience in the real estate, finance, or investment industries. - Advanced proficiency in Microsoft Office, particularly Excel is required. - Proven leadership ability, including experience in a supervisory or managerial role. - Build and maintain strong working relationships with internal and external stakeholders. - Familiarity with financial software, loan administration system, and underwriting platforms such as TMO and Microsoft Dynamics a strong asset. - Personal interest, working knowledge, and/or experience in the real estate or commercial mortgage industry. WHAT KV CAPITAL OFFERS - Competitive total compensation package, including performance-based and long-term incentives - Comprehensive paid time-off package, including birthdays off and holiday office closures - 100% employer-paid benefits - Financial and organizational support for professional development opportunities - Flexible work environment, including hybrid work offering (4 days in office, 1 day remote per week). APPLY NOW! You will be part of an enthusiastic and highly effective team with no end to challenging and transformational work in sight. KV Capital is in a phase of growth and expansion, offering a collaborative work environment, recognition for outstanding performance and abundant opportunities for both personal and professional advancement. For further insights into our company, please visit our website at www.kvcapital.ca. To APPLY: Please forward your resume and cover letter in confidence to: careers@kvcapital.ca and indicate “Director, Loan Administration” in the subject line.