Talent.com
FYidoctors
Patient Services SpecialistFYidoctors • Vancouver, BC VVR, CA
Patient Services Specialist

Patient Services Specialist

FYidoctors • Vancouver, BC VVR, CA
30+ days ago
Salary
CA$30.00 hourly
Job type
  • Full-time
  • Part-time
Job description

Our FYidoctors Vancouver Main St. clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist to fill an existing vacancy!

In this role, you’ll deliver exceptional service and support, enhancing the lives of our patients in a dynamic, and rewarding environment that values teamwork and collaboration.

This position is a full-time role working 30-40 hours per week. Our clinic is open Monday to Saturday.

What You’ll Do

  • Greet and welcome patients to the clinic, manage patient check-in and check-out and engage with patients in person, by phone, and via email
  • Perform pre-testing to support comprehensive eye care
  • Coordinate appointments, prepare prescription printouts, and manage billing and payments
  • Manage eyewear pick-ups and perform minor repairs and adjustments on eyewear
  • Deliver exceptional customer service ensuring a positive patient experience
  • Support clinic operations by performing additional duties as required

What You Bring

  • Cantonese & Mandarin is considered as an asset
  • Previous retail experience is considered an asset
  • Ability to multi-task and thrive in a fast-paced environment
  • Proficiency with technology and computers, including MS Office Suite
  • Excellent communication and interpersonal skills, with a passion for connecting with patients and delivering exceptional patient experiences
  • A collaborative, adaptable, and proactive team player with a growth mindset, able to manage changing priorities effectively

How You'll Benefit

  • Competitive wages with the opportunity to earn quarterly bonuses (available at qualifying clinics)
  • Comprehensive benefits package featuring exceptional optical coverage
  • Rapid and ongoing growth, providing a consistently challenging and rewarding environment
  • A workplace culture that fosters collaboration and teamwork
  • Continuous training and development opportunities to support your career growth

Why You Should Join Us

FYidoctors, a division of FYihealth group, is Canada’s largest and most technologically advanced eyecare provider. Our purpose is simple: enhance the lives of our patients. If you're excited about joining a team that puts patients first and enjoys the process, you belong with us! Our doctor-led, patient-first approach has driven our rapid growth. At FYi, you'll have a meaningful impact on people's lives and have fun doing it.

At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let us know. All accommodation information will be kept confidential and used solely to ensure an accessible candidate experience.

FYihealth group aims to create a comprehensive rewards package to attract and retain top talent. The expected starting compensation for this position is between $ to $ hourly, considering factors like experience, skills, and qualifications. Base pay is just one component of our overall Total Rewards offering. We look forward to speaking with you more about our continued dedication to our team's overall well-being and growth.

Create a job alert for this search

Patient Services Specialist • Vancouver, BC VVR, CA

Similar jobs

Customer Service - Work from Home - 50k-60k / Year

Spade RecruitingSquamish, British Columbia
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

Remote Patient Support Specialist (Canada)

AVEEVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

A growing healthcare company is seeking a Customer Support Specialist to join their remote team across Canada.In this role, you will assist patients through various communication channels and help ... Show more

 • Promoted

Hybrid Customer Service Specialist

FLIR Systems, Inc.Richmond, Metro Vancouver Regional District, CA
Full-time

Advance your career with Teledyne Technologies as a hybrid Customer Service Representative in Richmond, BC.This role is integral to enhancing sales operations through effective customer engagement.... Show more

 • Promoted

Experienced Automation Specialist in BC

Woodfibre LNGsquamish, squamish lillooet regional district, Canada
Full-time

Woodfibre LNG is seeking an experienced Automation Specialist in Squamish, BC, to enhance the efficiency of our control systems.Bring your extensive DCS/PLC expertise to this crucial position.As pa... Show more

 • Promoted

Occupational Therapy Services Specialist

Fraser Health AuthorityDelta, Metro Vancouver Regional District, CA
Full-time

Become a vital part of a health care team as a Casual Occupational Therapist, offering vital therapy services that center on patient needs.Focus on assessments, planning, and interventions to achie... Show more

 • Promoted

Client Implementation Specialist (2+ yrs exp. customer-facing, billing/revenue software req.)

#twiceasnice RecruitingVancouver, Metro Vancouver Regional District, CA
Full-time

Client Implementation Specialist (2+ yrs exp.Client Implementation Specialist (2+ yrs exp.Client Implementation Specialist (2+ yrs exp.Client Implementation Specialist (2+ yrs exp.Get AI-powered ad... Show more

 • Promoted

MOA - Surrey Respirology: Patient-First Office

Canadian Medical Office AssociatesSurrey, Metro Vancouver Regional District, CA
Full-time

A medical office in Surrey is seeking a Medical Office Assistant to manage patient interactions, maintain records, and assist in billing tasks.Required skills include strong communication, organiza... Show more

 • Promoted

Medical Specialist | $180/hr Remote | Mercor

Crossing HurdlesVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

Medical Specialist | $180/hr Remote | Mercor.Position: Medical and Health Services Manager.Commitment: 10-40 hours/week, flexible and asynchronous.Duration: Project-based (3-4 weeks initially, pote... Show more

 • Promoted

Emergency Medicine Specialist (Medical Specialist)

Canadian Armed Forces | Forces armées canadiennesSurrey, Metro Vancouver Regional District, Canada
Full-time

As a member of the military, Emergency Medicine Specialists (FRCPC(EM)) are certified by the Royal College of Physicians and Surgeons of Canada and belong to the Medical Specialist occupation in th... Show more

 • Promoted

Travel PT – Outpatient Rehab Specialist (Stockton, CA)

MedPro Healthcare StaffingVancouver, Metro Vancouver Regional District, CA
Full-time

A prominent healthcare staffing agency is seeking a travel Physical Therapist for an assignment in Stockton, California.The ideal candidate must hold a relevant degree and have at least one year of... Show more

 • Promoted

Group Benefit - Client Service Specialist, Specialized Markets

AplinVancouver
Full-time

Are you an experienced benefits professional looking for your next career move? We are currently recruiting for a TPA client with a strong presence in the group insurance and benefits industry.The ... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausSquamish, BC, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Service Advisor

Velocity Truck CentresSurrey, Metro Vancouver Regional District, CA
Full-time

Posted Monday, June 22, 2026 at 9:00 a.Drive your career forward with a dynamic role as a Service Advisor!.Tuesday to Saturday (9:30am to 6:00pm).Generous accrued vacation time.Plan for the future ... Show more

 • Promoted

Manager, Clinical Operations, Home Support

Vancouver Coastal HealthVancouver, Metro Vancouver Regional District, CA
Full-time

The salary range for this position is CAD $60.Come work as a Manager, Clinical Operations with Vancouver Coastal Health (VCH)!.Vancouver Coastal Health is looking for a Manager, Clinical Operations... Show more

 • Promoted

Gateway Services Operations Team Role

Gateway Services Inc.Surrey, Metro Vancouver Regional District, CA
Full-time

Elevate your career at Gateway Services in Surrey, BC as an Operations Team Member dedicated to compassionate pet after-life care.Contribute to meaningful work that respects and honors every pet.As... Show more

 • Promoted

Employment Specialist

Open-Door-GroupVancouver
Full-time +1

Open Door Group (ODG), a mission‑driven non‑profit organization serving communities across Canada, is looking for an.Grid 31 Health Sciences Association Community Bargaining Agreement.This position... Show more

 • Promoted

Patient Support Case Manager Role

Bayshore HealthCareVancouver, Metro Vancouver Regional District, Canada
Full-time

Empower patients as a Case Manager with Bayshore’s Ipsencares program.This role is essential for navigating healthcare processes and ensuring access to medications.As a Case Manager, your responsib... Show more

 • Promoted

Guest Services Content Specialist

Arc'teryx EquipmentNorth Vancouver, Metro Vancouver Regional District, CA
Full-time

Get AI-powered advice on this job and more exclusive features.This range is provided by Arc'teryx Equipment.Your actual pay will be based on your skills and experience — talk with your recruiter to... Show more

 • Promoted

Client Service Specialist (Group Benefits)

Impact RecruitmentVancouver, Metro Vancouver Regional District, Canada
Full-time

Are you an experienced benefits professional looking for your next career move? We are currently recruiting for a TPA client with a strong presence in the group insurance and benefits industry.The ... Show more

 • Promoted

Clinical Product Specialist (Physiotherapist)

Run As You Are IncVancouver, Metro Vancouver Regional District, Canada
Full-time

Clinical Product Specialist (Physiotherapist).Part time- Full time (20-40 hours / week).RunReady, the running health brand, is advancing the sport through research, innovation, and education.Led by... Show more