Senior Manager, Hardware Asset Management

Requisition ID: 259692

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Contributes to the overall success of the Service Assets and Configuration Management / GTS in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensure all activities conducted are in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role, you will:
• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Lead the strategic oversight, operational execution, and governance of the end-to-end hardware asset management and hardware currency processes.
• Drive cost savings, compliance, and operational excellence in tracking and utilizing assets from procurement to retirement.
• Identify and create remediation procedures for gaps in departmental processes/procedures.
• Apply a continuous improvement approach in enhancing HAM/Currency processes and procedures.
• Identify and implement opportunities to improve HAM/Currency processes and procedures within and across departments.
• Identify and resolve discrepancies in the IT Asset repository through periodic quality assurance audits.
• Coordinating with the enterprise procurement, accounting and vendors on ordering, receiving and invoicing of hardware assets.
• Maintain documentation relating to HAM/Currency procedures.
• Promote HAM/Currency processes and continuous improvement across the organization.
• Lead and manage staff by providing ongoing coaching and employee development, resolving employee issues, managing performance, and providing ongoing employee recognition.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champions a high-performance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
• Monitoring and maintaining discovery and import feed health
• Working with GTEP Service Management Technology (SMT), internal SAM partners, and other key stakeholder group to build or maintain request and approval workflows
• Mapping business requirements into discovery automation or system integrations
• Partnering with infrastructure, endpoint, and cloud teams to address coverage gaps
• Performing discovery model validation, clean up, and troubleshooting
• Supporting software model matching and audit data validation as required
• Strong experience with enterprise SAM discovery tools (e.g., ServiceNow Discovery, SAM Pro, or equivalent)
• Proven ability to troubleshoot complex data, model, and integration issues
• Strong collaboration skills across technical and business teams

What's in it for you?
• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.