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Production Support Analyst QTS Fixed Income TorontoRBC • Winnipeg, Canada
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Production Support Analyst QTS Fixed Income Toronto

Production Support Analyst QTS Fixed Income Toronto

RBC • Winnipeg, Canada
5 days ago
Job type
  • Full-time
Job description
We are hiring a Production Support Analyst for our QTS Fixed Income department in Toronto. This role is designed for a technical expert dedicated to enhancing service excellence on the trading floor.

In this full-time position, you will leverage your extensive IT experience (7+ years) and knowledge of capital markets to provide outstanding support. You will work closely with trading desks to manage incidents, ensure data-driven stability, and drive service improvements. If you have expertise in Linux, SQL, and a variety of scripting languages, this is the right opportunity for you.

Key Responsibilities: • Deliver world-class support to Fixed Income desks • Manage major incidents with effective resolution strategies • Drive operational stability through metrics • Facilitate incident review meetings and track resolutions • Strengthen relationships between IT and trading teams

Requirements: • 7+ years of IT experience with a capital markets background • Knowledge of fixed income trading lifecycle mechanics • Proficiency in Linux, SQL, and various scripting languages • Strong communication skills to navigate trading environments • Familiarity with ITIL service practices and monitoring tools

Contribute your specialized skills in fixed income support to help drive success at our Toronto location. #J-18808-Ljbffr
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Production Support Analyst QTS Fixed Income Toronto • Winnipeg, Canada

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