Lead Analyst - Collections

Please note this role will work in a hybrid environment. The successful candidate will be working a mixture of on-site and off-site work to meet the needs of our organization. Currently, employees are expected to have an in-person presence for at least 40% of their work time.

Job posting ID: 8709

Employment status: Temporary full-time
Position's anticipated end date: 2031-03-28

Salary/Rate of pay: $99,600 - 117,200

Application deadline: 2026-05-26

• This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.
  
  

Application requirements:

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.

Together, the work we do connects people and changes lives — including your own.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

About the role

Canadian Blood Services is looking for a Temporary Full-Time Lead Analyst - Collections to join our Collections, Strategy & Integration team.

The Lead Analyst partners with business stakeholders to deliver high-quality, data-driven insights that support strategic decision-making across Collections. Reporting to the Manager, Strategic planning & Business integration, this role leverages expertise in statistical analysis, predictive modeling, and customer analytics, while leading reporting, dashboard development, and data governance. The position requires strong collaboration, the ability to manage multiple priorities, and a commitment to excellent stakeholder service.

Formula for success

• Partners with business leaders to deliver strategic analytics that inform decision-making across the integrated supply chain. The position also serves as a subject matter expert across multiple analytics domains, promotes best practices, mentors team members and communicates tailored insights effectively to stakeholders.
• Performs statistical analyses to support a range of business and cross-functional initiatives, while contributing to business intelligence roadmaps and strategic planning. This role represents the collections division on enterprise projects and supports the definition and tracking of success measures and expected benefits.
• Supports data governance and data quality initiatives, ensuring changes are effectively communicated and reflected across KPIs, metrics, reports, and analyses. This role proactively identifies and addresses data gaps, collaborates with IT and stakeholders to resolve data availability challenges, and drives continuous improvement in data processes. It also establishes standardized procedures and documentation, ensures consistency and repeatability in reporting, and supports system enhancements through business analysis and user acceptance testing.
• Leads the reporting and analysis for the Collections division for short and long term strategic plans and throughout the integrated business planning process.
• Supports the division’s portfolio of key initiatives, including intake support, delivery support, risk/issue management, and benefit realization.

Desired education and skills

• Post-secondary level education in a relevant discipline from a recognized academic institution, preferably a university degree in business, mathematics, analytics or computer science.
• A minimum of 5-7 years of experience in data/information management and statistical analysis.
• Extensive knowledge of database management, data architecture, Excel, MS Word, PowerPoint, web-based technology.
• Experience with SAP BIW, Microsoft Azure or equivalent.
• APICS/CPIM and understanding of lean manufacturing concepts an asset.
• Excellent team building and leadership skills; proven ability to build trust and relationships.
• Excellent communication and storytelling skills; proven ability to provide sound independent guidance of the portfolio’s matters to a business unit’s leadership.
• Demonstrated problem-solving, and decision-making ability.
• Superior analytical skills and advanced knowledge of spreadsheets and data-modeling tools.
• Advanced ability to present and communicate information and technical training in group settings to a wide and diverse audience.
• Excellent organizational skills and ability to work independently and to manage multiple priorities.

What we offer you

• Payment in lieu for vacation and benefits.
• Annual performance award up to 8%.
• Defined benefit pension plan.
• Employee discounts, wellness program, professional resources.

What you can expect

• This role will work in a hybrid environment with requirements to be onsite at Canadian Blood Services location 40% of the time/2 days of the week.
• Shift/hours - Monday to Friday, 37.5 hours a week, 7.5 hours a day.
• Travel requirements – 1-2 times a year for meeting(s).

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list.

Applicants who require accommodation should discuss their needs with us.

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