Job descriptionWho We Are OssKin is a fast-growing Montreal MedTech company on a mission to transform patient care through cutting-edge wearable medical devices. We combine proprietary mass-customization software with 3D printing to manufacture solutions that actually change lives — and we're scaling fast. The Opportunity We're looking for a sharp, hands-on operator to become the backbone of our business. Reporting directly to the CEO, you'll have real ownership across production, systems, customer experience, special projects and people — with the autonomy to actually structure things and build something lasting. If you thrive in fast-moving environments, love untangling complexity, and get a genuine kick out of implementing projects from concept to completion, this role is the right fit for you. What You'll Own - Drive cross-functional projects from idea to execution — on time, every time - Design and continuously improve the operational systems that power the business - Identify bottlenecks, break down silos, and bring a "let's make it happen" energy to every challenge - Use data to surface insights that sharpen strategy and fuel smart decision-making - Build and maintain clear SOPs so nothing lives only in someone's head - Set bold OKRs and rally the team to hit them - Oversee, implement, and align projects across production, product development, purchasing, and customer service - Recruit, develop, and energize a team that loves coming to work - Own budgets and keep financials tight without losing sight of growth What You Bring - A degree in project management, engineering, commerce, accounting, or a related field - 3+ years of operations or management experience — ideally in a high-growth company - Fluency in modern business tools: CRM, ERP, accounting platforms, project management software, Office 365 - Solid grasp of lean manufacturing, automations, KPIs, and performance management principles - The kind of comfort with ambiguity that lets you make great decisions without a perfect playbook - A bias for action — you'd rather roll up your sleeves than write a memo about rolling up your sleeves Why OssKin - Direct impact — your decisions will shape how this company operates and grows - A product that matters — you'll be helping bring medical devices to patients who need them - A collaborative, entrepreneurial team that values initiative over hierarchy - Competitive compensation based on your experience, with room to grow as we do